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Text problems with VW2013

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We have just upgraded to new iMacs and VW 2013 and everyone in the office is having problems with text objects.

Sometimes all the text disappears when you open an existing document. You can do a custom selection and the text is still there and sometimes reappears if you change fonts. Other times text seems to loose its formatting and bunches up. It seems particularly bad with bold text. Restarting VW usually sorts it out, until next time.

Any one have similar problems or ideas?


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We mainly use Helvetica.

I can type something fine then change it to bold and it disappears.

Reading the system specs im wondering if its the graphics card.

GeForce 660m with 512 mb?

Edited by Rodders

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That could be the font. Bold is a separate font in the Helvetica family.

Try opening Font Book and validating that font. It will throw up a warning if there is a problem.



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Did you ever find a solution to this? I am having the same exact problem, same font too.

Our office of MacPros with 2012 and 10.6, no problems at all.

New iMac with 10.8.3, and VW 2012 and 2013 this problem exists in both versions. Even created a brand new file, same thing.

How do you validate fonts? No error up when opening font book and selecting Helvetica and Bold


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CRSA, you probably figured it out by now, but just in case:

Open Font book and select the font. You can select the entire font family, or any member of the family. Once selected, go to the file menu and select validate Font.

It's just that easy. If a problem exists, this should find it.

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