Affreuse Crapule Posted February 28, 2013 Share Posted February 28, 2013 Hi everyone, I believe I have an issue with Vectorworks that has been previously discussed on this forum but none of the solutions proposed so far have worked for me. I am basically unable to run the software. When I click on the Vectorworks icon, virtually nothing happens, not even a splash screen. The process shows up in the task manager but no instance of the software is to be seen anywhere else. My computer is a Sony Vaio Laptop VGN-NW130D with an Intel Core Duo 2.10 Ghz and I have 4Gb of RAM. I am running Windows 7 64-bits. I had Vectorworks 12.5.1 which I used for a very long time. I also had Vectorworks 2010 which worked fine. Then something happened, I must have changed configurations or updated Windows, I can't remember what. The last time I tried to run Vectorworks 2010 it just did what I described earlier. Same thing happened when I tried to run Vectorworks 12.5.1. Then I installed Vectorworks 2012. It installed with no problem but did the same thing when I tried to run it. I have tried Running it as an administrator with no success. I have tried uninstalling and then installing as an administrator with no success. I have tried booting in safe mode and then running Vectorworks with no success. I have tried doing a clean boot, loading only Windows Services with no success. I have tried uninstalling Quicktime and then installing it from the Vectorworks disc with no success. I have also tried 3 different Video Card drivers, including the most up to date with no success. Now I am kinda stumped. The only thing I haven't tried is reinstalling Windows, which I kinda dread. If anybody has a an idea where else I should look, I would greatly appreciate it. Cheers, Dave Quote Link to comment
Vectorworks, Inc Employee klinzey Posted February 28, 2013 Vectorworks, Inc Employee Share Posted February 28, 2013 At this point I would contact tech support directly. They can be reached at 443-542-0411. Quote Link to comment
Affreuse Crapule Posted February 28, 2013 Author Share Posted February 28, 2013 Did just that. It appears that a software called JustCloud (online backup) was causing that. Just uninstalled and bang! Problem solved! :-D Quote Link to comment
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