Damon Design Posted November 28, 2012 Share Posted November 28, 2012 Got the announcement that 2013 SP2 is out, with a whole lot of fixes it looks like,-especially in the terms of stability- yay! Unfortunately I am getting a "disc is damaged, (the virtual downloaded disc)" dialogue box when opening for installation. I am wondering if this is localized to my machine or download or if anyone else is also having problems? Thanks for any info. Quote Link to comment
taoist Posted November 28, 2012 Share Posted November 28, 2012 Try using Firefox or Google Chrome Browser in place of MS Internet Explorer. I had issue it would not download using MS-Internet Explorer. Firefox worked fine. FWIW Quote Link to comment
ray isaacs Posted November 29, 2012 Share Posted November 29, 2012 damon, same problem here. i downloaded sp2 via safari, got the "damaged" message. then via firefox, same result. ray Quote Link to comment
ray isaacs Posted November 29, 2012 Share Posted November 29, 2012 contacted tech support and they found the problem. follow this link: http://kbase.vectorworks.net/questions/1032/Vectorworks+Installation+Fails+-+OSX+10.8+Mountain+Lion+%22Damaged+and+cant+be+opened.%22 ray Quote Link to comment
Guest Jim Kelly Posted November 30, 2012 Share Posted November 30, 2012 This generally won't be necessary, but there was an error in signing the update, we'll be fixing this today. Sorry for the inconvenience. In the meantime, please follow the instructions on the link Ray posted if you get this error. Quote Link to comment
Damon Design Posted December 1, 2012 Author Share Posted December 1, 2012 Thanks for the replies- I didn't see Jim's message until just now but you must have fixed it. Tried a half a dozen times yesterday with various web browsers but this afternoon with Google Chrome it worked. Seems to be a bit more stable- I didn't notice whether or not the "crash when computer goes to sleep" has been fixed but hasn't crashed yet- and that's a good thing. Quote Link to comment
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