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jstroming

Vectorworks 2010 App Crash

Question

I have been using Vectorworks 2010 without issue on a Windows 7 64bit machine for a few years.

About a week ago, I got an error message "Vectorworks 2010 Application has stopped working". Here are the details:

Problem signature:

Problem Event Name: APPCRASH

Application Name: Vectorworks2010.exe

Application Version: 15.0.2.0

Application Timestamp: 4b0e2827

Fault Module Name: StackHash_4c0d

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 00000000

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional Information 1: 4c0d

Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433

Additional Information 3: 4c0d

Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433

Here is what I have tried:

*Re-install Vectorworks

*Re-install Quicktime from Vectorworks Install CD

*Update quicktime to latest version

*Reinstall video drivers

*Update video drivers

*Disable antivirus

*Disconnect from Internet

*Run program as Administrator from Program Files folder

*Clean Boot

Unfortunately I do not have a system restore point to go back to.

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3 answers to this question

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Hi Jim,

I tried the update, no luck. Same error message. But if it's worth anything I don't think I've ever updated Vectorworks. Should I have installed earlier SP's first?

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Guest Jim Kelly

I'd perhaps contact technical support directly. There are a series of applications known to interact poorly with Vectorworks, and I'd suspect perhaps you might be running one. Unfortunately I'm not aware of what those are, and they'd have the most up to date information.

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