cameleyes Posted April 10, 2012 Share Posted April 10, 2012 Hey. I'm wondering if there is a simple solution to this? I was using vw 2009 on Mac OS X Snow Leopard. After a few months of release I decided to take the plunge and try out 'Lion'. I've been using VW on it since Novemeber last year, no problems or issues in what we use VW for - it worked fine. Last week my HD crashed. I had a bootable backup so could carry on. Well everything was fine except for VW 2009. It obviously doesnt like being cloned. It said my XML library couldn't be located. VW suggested a clean install - but it still doesn't work. I'm wondering that because my original install was on Snow Leopard that could be the reason why I had no issue with using Lion as when I upgraded VW 2009 was already present. Obviously now when I do a fresh install its operating within Lion. My old bootable drive now in an enclosure allows me access to my files/apps. I can open and use VW 2009 through it, however I'm not too sure how long it will last. I don't really want to have to wipe the drive. Install Snow Leopard and all my other files and then install Lion. Does anybody have any other idea of how I might get round this? Any suggestions would be much appreciated. Thanks Quote Link to comment
Guest Jim Kelly Posted April 11, 2012 Share Posted April 11, 2012 So you are saying you can run the old install through a mounted drive, but if you drag that install into /Applications on your machine, it doesn't work? Quote Link to comment
cameleyes Posted April 18, 2012 Author Share Posted April 18, 2012 Apologies for the delay. Yes exactly right. The old HD can be mounted but 'READ only'. I'm running VW off that as I write this. I have clean installed on new drive - icon just bobs up and down in dock and then after several minutes fails. I have copied complete VW folder over to new applications and when I launch VW I get the attached message re XML Library. Quote Link to comment
Guest Jim Kelly Posted April 19, 2012 Share Posted April 19, 2012 Presumably your install media is older than SP5, could you try installing SP5? http://www.vectorworks.net/downloads/ServicePack.php?major=2009&servicepack=5 If I recall there was an issue with Snow Leopard that broke our initial release installers. I'm not sure why simply dragging the one over from the mounted drive wouldn't work, but I'd think this should get your new install going. Let me know. Quote Link to comment
cameleyes Posted April 20, 2012 Author Share Posted April 20, 2012 Thanks Jim. Will try 1st thing Monday Morning. Will let you know how it goes. Quote Link to comment
cameleyes Posted April 23, 2012 Author Share Posted April 23, 2012 Hi Jim, I un-istalled and did a complete re-install. At the end of the installation it says that it failed and to check the installerlog.txt I then proceeded with the SP5 update. When I start the app I get the same XML message. Interestingly I have tried moving the program out of the VW2009 folder in applications to the applications folder and when I start the program I get a slightly different message (attached below). Quote Link to comment
Guest Jim Kelly Posted April 23, 2012 Share Posted April 23, 2012 I would say then try contacting technical support directly. I can't say I've ever seen this problem before, perhaps they have. Quote Link to comment
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