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"Scale" Crashing


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Hi. Back in Jan 02, Katie posted a workaround for the program crashing/freezing caused by hitting the scale button w/in the layer dialogue box - see snipped portion below.

I'm having a similar problem, but the workaround doesn't seem to help. I'm randomly experiencing a black-screen freeze when i click the scale button. i've tried changing the default printer as suggested, and even alternating the chosen printer in the Print Setup to no avail. sometimes, she works; sometimes she grins black death. ...it's gotten to the point that my boss has given me an ultimatum to either find a solution w/in VW or find a more reliable software for presentations.

i'd appreciate any helpful input - from nma or otherwise. our office is busy enough right now. we don't need the additional frustrations of fighting unreliable tools or the learning curves associated w/ adapting to new ones.

tia.matthew mangusjca architects.boston

<<BEGIN SNIP>>posted 01-15-2002 11:49 AM --------------------------------------------------------------------------------When going to the Layer Scale dialogue the program crashes with a internal page fault error.You should go into printer settings and choose a different printer as your default. You may have a conflict with the current printer driver which is causing the the crash.

For Windows go to the start menu > Settings > Printers and change the default by right-clicking on another printer.

For Mac go to the apple icon and select the chooser > now select another printer as your default.--------------------KatieTechnical Support SpecialistNemetschek North America<<END SNIP>>

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What platform are you on?What version of VW are you using?Is this when you are in the layers dialog box, hit the scale button and the screen just turns black ?Could you please be a little more detailed on the exact problem and any errors you are getting ?

This is probably an issue with something on your computer - maybe video drivers, maybe the type of printers you have as the default, maybe it's other printers you have on the machine; not the program as we do not see this problem on our computers.

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sorry, i should have posted setup info in my original post.

os: win98se w/ all current upgrades/bandaids

software:adobe suite - illustrator/pagemaker/photoshopautocad - acad 2000 w/ arch desktop2msoft - standard office suite2000norton-systemworks2002vw - 9.5 w/ 9.5.1 patch

hardware: sys technologies 1.4 ghx amd processor40Gig hd256meg ddr sdrammatrox g450 dualhead display adapterviewsonic p815 monitor

network printers:hp laserjet 5000nhp designjet 755cmepson stylus color 3000

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