VW 2012 can't insert window or door into wall

[grant_PD 267]

Wondering if anyone else has seen this or knows what the problem is:

I select the window or door tool and move my mouse over to insert it into the drawing space or wall.

By the time my mouse moves over into the drawing space....the cursor moves back to just being a selection tool. It's like the tool call fails and it just reverts.

[Yoginathaswami 0]

Aloha, Grant: I just tried it. It works fine on my Mac.

[Jonathan Pickup 291]

does the same thing happen in a blank file?

do you have a class called Door or Window?

[nbahnij 0]

I am also having this problem. It does not work in a blank file or the current file. All my classes are turned on. At this point the only way I can create a door is to copy a door I made before we upgraded to 2012 and change the settings.

[Pat Stanford 1,680]

Do you have a class or a layer or a symbol named Door?

VW is very picky about it's name space. You can't use the same name for multiple things.

You can't change the name of the Door object, so you will have to change the name of your other things.

[nbahnij 0]

I have layers, classes and symbols with the word Door in it, but nothing named just "Door".

[Trillian 0]

I have this problem as well, on a blank file as well as on my current drawings. Infuriating. I've tried re-installing but no joy. I'm new to these forums - do Nemetschek check the problems here or is there somewhere I should report it to?

Thanks.

Vectorworks Architect 2012 SP1, Mac OS X - 10.6.8.

[CipesDesign 153]

Did you check that "Wall Insertion Mode" is active?? (In the top left of the VW's window, in the Mode Bar...)

[Trillian 0]

It's exactly as grant_PD described it here

By the time my mouse moves over into the drawing space....the cursor moves back to just being a selection tool. It's like the tool call fails and it just reverts.

I can't even get the little dotted door to appear on the cursor. As soon as you mouse over the document window, it defaults back to the select tool.

I did a little experiment... if I click the door tool and then bring the cursor carefully up to the toolbar with wall insertion mode etc WITHOUT going over the drawing area (so up vertically along the tool icons and across horizontally), it stays in door mode and if I click on any of the tools there (Standard Insertion Mode, Offset Insertion mode etc), Vectorworks crashes spectacularly.

PS Thanks for the reply

[bcd 298]

A long shot:

Do you have dual screens?

If so try moving the Building Shell tool set onto your main screen

[Trillian 0]

Interesting one but no, I'm on a MacBook Pro here. 8GB of RAM too so I don't think it's a memory issue. I tried installing both Metric & Imperial libraries when reinstalling in case it was looking for a library that wasn't there, but no joy with that either. The OP was on a PC so it seems odd that it's a cross platform problem.

[John Kiska 0]

It's exactly as grant_PD described it here

By the time my mouse moves over into the drawing space....the cursor moves back to just being a selection tool. It's like the tool call fails and it just reverts.

I can't even get the little dotted door to appear on the cursor. As soon as you mouse over the document window, it defaults back to the select tool.

I did a little experiment... if I click the door tool and then bring the cursor carefully up to the toolbar with wall insertion mode etc WITHOUT going over the drawing area (so up vertically along the tool icons and across horizontally), it stays in door mode and if I click on any of the tools there (Standard Insertion Mode, Offset Insertion mode etc), Vectorworks crashes spectacularly.

PS Thanks for the reply

I'm having the exact same issue as described above, and I too did the same little experiment described above getting the exact same results, Vectorworks crashes spectacularly. Has anyone talked to Tech Support about this issue?

[Trillian 0]

Hi John,

I'm a previous Microstation user and the Bentley staff monitor their forums answering queries so I hoped it was the same here. Anyway, I've just filled out a support request form via VSS so hopefully I will get an answer soon. If I do, I'll post back here.

[nbahnij 0]

Ok I think we figured out a solution. You need to go to your workspace editor, tools tab. On the right side under Palettes delete the door command under the Tool Sets, Building Shell. Then, from the left side under the Tools, Building Shell drag the Door command back to the right side in the same place you originally deleted it. I think you have to do this for a few commands in 2012. I know we had to do that for the space planning tool also. Hope that helped.

Edited November 9, 2011 by nbahnij

[Judah Warshaw 12]

If you copied over your 2011 (or earlier) workspace files to your 2012 install, then this behavior will occur. There were some internal updates to the door and window tools that cause this. Deleting and re-adding the tool as described fixes the problem.

[Trillian 0]

Thanks for the replies. I did as suggested, and thankfully I now have a working door & window tool.

However, I got an error message saying

"The following Plug-ins are not in the Plug-ins folder: Raum aus Waenden CW Stake Object, Raum CW" etc etc. I checked and these are in the correct folder.

Are there other issues with the old workspace we should be worried about? Would I be better off starting a new workspace altogether?

[nbahnij 0]

We ended up just starting a new workspace from a 2012 default. Since we had a couple of other issues like what you said. The one I remember being the space tool. The deleting and re-adding to the tool in the workspace editor seems to fix those errors, but we did not want to take a chance we were missing other subtle changes.

[John Kiska 0]

If you copied over your 2011 (or earlier) workspace files to your 2012 install, then this behavior will occur. There were some internal updates to the door and window tools that cause this. Deleting and re-adding the tool as described fixes the problem.

Now that you mentioned this I did do exactly that. I deleted my old Workspace and created a new one based on a copy of the standard Designer Workspace, and now I'm back in business. All tools functioning as expected. Thanks to all for your comments.

[Tom G. 2]

I took screen shots of my existing tool arrangement while in the workspace editor in v2011. Then, as I rebuilt a new custom Basic Tools palette in v.2012, I had a visual template which really helped me get back the tool arrangement that I've come to prefer.

Tom

[jwouie 1]

Hi all, I seem to be having the exact same problem that Grant (the original poster) wrote about. I'm using VW2011 so I'm not sure the problem is the same as what nbahnij and Judah Warshaw are talking about above... but I went ahead and did the Workspace Editor fix anyway. Problem is still occurring.

Grant -- Did you ever manage to fix your problem? I don't see a follow up post from you....

[CipesDesign 153]

Julia, did you double check to make sure that "Wall Insertion Mode" is active?

[Pat Stanford 1,680]

Julia,

Do you have a problem inserting doors/windows into walls or inserting them into a drawing at all?

The first I thought was just a VW2012 problem fixable by the workspace trick.

The second is usually the result of having something else (often a layer or class) with the name Door or Window. VW can not handle different objects with the same name. So if you create a Class called Door you can then not insert any Door objects into the drawing. This also applied to record formats (I think).

[jwouie 1]

Hi Pat,

The problem was inserting them at all. Whenever I chose the Door tool, it would revert to the Selection tool as soon as I moved the cursor over the drawing space, as Grant described. The strange thing is that I can use the Window tool just fine. I was originally working on a DWG drawing that I'd imported.... I tried it on another drawing, with a lot fewer components and it was still giving me the same problem.

I just started a new document and it seems to be working fine in the new document.

As for class/layer/object names, I don't have any named just "Door" but I have a couple classes with names that contain the word "door" so perhaps that was the problem.

[Monadnoc 9]

Julia,

My guess would be that the DWG you imported has something in it named "Door", thereby causing the problem.

Monadnoc