acttheatre Posted June 15, 2011 Share Posted June 15, 2011 Our main design machine has a recurring problem where the output to our large-format printer is cropped to just a random section of the drawing at 8.5"x11". Even a PDF exported (via the print dialog, we only have Fundamentals) still prints cropped. This seems to infect the file in some way, parts of a 'bad' file when copied to other new files bring along the bad data. Here's the real kicker: We had this problem way back with Vectorworks 12.5.3, Mac OS X 10.5.8, and an HP Designjet 800ps. We never solved it. We have upgraded the OS to 10.6.7, to Vectorworks 2011, and a Canon iPF8000s only to find the problem still plaguing us. Sometimes the files fail to print correctly on our other Mac design station, but always print on the one PC on our floor. Has *anyone* seen a problem like this? We're on the verge of returning our licenses and bailing on Nemetschek entirely. This issue added with the atrocious performance on Macs of version 2011 has us really unhappy. I am including one of the files. Quote Link to comment
Vectorworks, Inc Employee Tamsin Slatter Posted June 15, 2011 Vectorworks, Inc Employee Share Posted June 15, 2011 Just answered your other thread... but try putting the font fix on the mac - there was a problem introduced with 10.6.7. Quote Link to comment
acttheatre Posted June 15, 2011 Author Share Posted June 15, 2011 Yeah, we did that quite a while ago. I was the first person to upgrade to 10.6.7 and that caused some consternation, but Canon told us how to work around it. This perticular problem has persisted since 12.5.3 and OS 10.5.8. Quote Link to comment
Benson Shaw Posted June 15, 2011 Share Posted June 15, 2011 This is print to pdf of your DL with Show Snap Modify visibility. Seems to be the whole page. Sorry, no large format printer here, but this might help test print on your rig. I used to get cropped prints and pdf saves in VW and other software. It was not app specific, and had to do with the print settings. -B Quote Link to comment
acttheatre Posted June 15, 2011 Author Share Posted June 15, 2011 (edited) It carries through on the PDF when it is printed to PDF one the problem machine, too. It is strange because the PDF shows on the screen as 36x24 but when printed, still crops. Every once in a while, printing from Adobe Acrobat will do the full-size, but it's not every time. It's so bizarre. This has only ever happened with Vectorworks. We've pushed 40 feet of paper through the machine today already - a total waste. Thanks for your responses, everyone! Edited June 15, 2011 by acttheatre Quote Link to comment
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