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KERMA

VW 2011 ARCH NOT STARTING !

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Help !

I've downloaded the evaluation copy, installed it but when running it nothing happens. This is on Vista 32bit.

I watch the memory usage of the program increase in Task Manager when I run it as administrator but it always stops at about 24,000k and never fully loads.

Another thing is that when it does this it seems to prevent any other program from running until I 'End Process' Vectorworks2011.exe in Task Manager.

I need to resolve this yesterday !!!

I tried the whole temporarily stopping UAC thing. Didn't work ! I even tried SP3.

Edited by KERMA

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What is the specification of your PC?

What info do you need ?

Vista SP2

Intel Core 2 Duo 2.27Ghz

3GB RAM

32bit

222GB hard disk

I asked my sister to apply for, download and install the evaluation copy on her PC. It worked fine for her. She has Windows 7 64bit HP PC, only a few months old. My laptop is only a couple of years old.

I can not understand it. I need it to work. I can see it building up on Task Manager, then suddenly it stalls at about 24,000K and prevents any other new programs from launching when it is stalled until you terminate it with the 'End Process' button in Task Manager.

I really don't understand. AutoCAD 2011 works fine.

Edited by KERMA

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You could try updating the driver for your graphics card. This is a free update.

Where can I get that ?

And what if it doesn't work ?

Edited by KERMA

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You could try updating the driver for your graphics card. This is a free update.

Where can I get that ?

And what if it doesn't work ?

http://www.nvidia.com/Download/index.aspx?lang=en-us

http://support.amd.com/us/gpudownload/Pages/index.aspx

What makes you think it is a graphics issue ?

I tried updating the grpahics driver in Device Manager:

'Windows has determined the driver software for your device is up to date'

ATI Mobility Radeon HD 3470

Edited by KERMA

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What makes you think it is a graphics issue ?

I tried updating the grpahics driver in Device Manager:

'Windows has determined the driver software for your device is up to date'

ATI Mobility Radeon HD 3470

It could be graphics driver issue.

Try install directly up to date driver from ati pages.

http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-32.aspx

Check your Quicktime version too.

Try to run your installation file as admin..

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Kerma,

I your laptop a Dell? If it is, call Dell tech support to remove all their security software - you probably don't need it. I had the same problem, took a while to narrow the culprit to Dell installed software, but when all was removed 2011 opened fine.

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Great job, gnkarch!

Big help for who knows how many people!

orso

Not me.

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Kerma,

I your laptop a Dell? If it is, call Dell tech support to remove all their security software - you probably don't need it. I had the same problem, took a while to narrow the culprit to Dell installed software, but when all was removed 2011 opened fine.

Not Dell, Sony.

I don't have any Sony security software on my laptop.

What indicated to you that it was Dell's securit software ?

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