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2008 crashing on open

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I'm hoping someone has a simple solution to this one:

A client has VW 12.5 and VW 2008.

Because of the lack of export support in VW 2011 I can only export the project file to 2008 & above.

The client cannot open in VW 2008 because "I am using vectoworks 12.5. I have 2008 but it opens with issues and crashes!"

Is there a preferences file / plist file / workspace etc that he can delete to possibly overcome this.

Thanks

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if Vectorworks 2008 crashes when opening, try deleting the last used workspace. There was an issue with corrupt workspaces that caused Vectorworks to crash when opening.

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Thanks Jonathan, I'll pass that on.

In the meantime I have this additional information:

"Brian,

I have service pack3 and when I try to open the V2008 file, I get a message that reads ?Unexpected end of file encountered during file read operation. (failure on attempt to read file)?.then after the OK button, I get the Vectorworks has closed."

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