Back to v12 - keeps crashing

[QfanatiQ 3]

we have tried several times.

if the original file has a reference in it, it crashes. Even when we permenatly add the reference to file.

When the reference is not in, we get a warning it is cancelled and crashes.

When the reference is attached (and no longer referenced) no warning, VW just shuts down

Any further suggestions?

Cheers.....Q

[Ray Libby 1]

Please create a signature with your version of Vectorworks including updates and computer specs including OS. This will make it possible to help. Click on the My Stuff link at the top, Edit Profile.

[QfanatiQ 3]

I am not IT literate with apple macs.

How do i go about finding this info- tried looking before?

Ask IT support and they say its an apple, what more do you need to know!

Have Vw2010 but due to stability issues since having it office, we are all still using 2008 in most cases.

Cheers......Q

[Ray Libby 1]

Tell them you need to know so we can troubleshoot why you are having stability problems. You also haven't told me what updates you have for VW 2010.

[QfanatiQ 3]

Is there not a Belarc version for apple or something that does not need admin rights?

Got something

Machine Name: iMac G5

Machine Model: PowerMac8,2

CPU Type: PowerPC G5 (3.1)

Number Of CPUs: 1

CPU Speed: 2 GHz

Memory: 1.5 GB

Bus Speed: 667 MHz

VW 2008 - but how do i find any updates?

[Ray Libby 1]

Look at the upper right of the page for a link to updates - VW Community Links.

[QfanatiQ 3]

Thanks, do you know how i find what i already have in VW, i do not have admin ability to install anything, updates included. I am sure this would be fully up to date. But not sure. Windows (not that i know VW on a win PC) normally has ABOUT under help, there it tells you. Apple does not have anything similar.

Thanks for your continued help i hand holding me through this.

J

[Ray Libby 1]

You should not be crashing. Not having admin status your IT guys need to help.

[Pat Stanford 1,546]

The About is under the Apple Menu at the upper left of the screen instead of under Help as on Windows. You will get the About for the entire computer.

If you want the About for an individual program, bring that program to the front and there will be an About under the programs name in the menu bar.