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Cannot install VW viewer

Question

Downloaded and ran the installer last night. VW Viewer tries to open but the following error pops up:

The file cannot be opened because it requires a product that is not activated for the current serial number.

I'd like to be able to pre-view files on the Viewer before issuing to the client.

Thanks

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Guest jkelly

So you are running this on the same machine as a full Vectorworks install? That's likely the source of the problem.

If you remove your favorites from the Resource Browser in the main Vectorworks application, this should fix the problem. Or you could just temporarily move your application data folder so it doesn't read it at start up.

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