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No Printing at all w/ Open GL w Mac OS 10.6.4


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You cannot print anything w/ Vectorworks 2010 in an Open GL rendering, whether it be print to Mail, Printer etc. or even export Image, VW will crash. This started today after updating to Mac OS 10.6.4. last night.

Need help to resolve issue. Having to use screen capture and then convert image from png to pdf in order to send to clients.

Otherwise I will need to downgrade back to OS 10.6.3

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  • Administrator

We started testing in Technical Support in different Mac's and could not replicate the issue. Sending this case to our Q&A team for additional testing. So far we do not have any reports of 10.6.4 causing any printing/exporting or any other issues. If you have any questions or issues feel free to contact us at tech@vectorworks.net

Juan Almansa

Global Support Manager

Nemetschek North America, Inc.

Edited by JPA
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  • Administrator

David, could you try toggling Quartz imaging and see if it makes any difference, also what Quick Time version are you running? can you send me a crash log from the machine running 10.6.4 please?

jalmansa@vectorworks.net

thanks,

Juan P.

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  • 4 weeks later...
  • Administrator

Ahmad, a required update of Nvidia drivers is necessary after updating to 10.6.4... but as far as we knew it was just the GeForce 200 series. I can't seem to find any 10.6.4 update for the GeForce GT120's you may want to check with Nvidia directly. Here it is our kbase article in reference to this issue: http://tinyurl.com/37wrfpl

Juan P.

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