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luckygemini521

My tool sets have disappeared!

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I'm using the 2009 version of vectorworks and somehow during a restart, the tool sets (menus on the left side of the screen -- basic, dim/set, etc.) have disappeared and I cannot for the life of me figure out how to get them to reappear. I have gone through the Help menus and all I see is information on how to edit tool sets that are already visible but no information on how to get a certain tool menu to display. I'm extremely frustrated and would like to continue working!!!

Thanks so much!

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With nothing selected right click in an empty part of the drawing. On the contextual menu that comes up choose Palettes and put a checkmark against Tool Sets.

OR

Go to the Window menu and select Palettes and put a checkmark against Tool Sets.

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My tools bar hasn't disappeared however all the tool options that are meant to be there are gone so it is blank.....any ideas??

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Hi @4younn23,

This is a symptom of a corrupt workspace.  Please let me know if you are on a Mac or Windows computer and which version of Vectorworks you are using so I can tell you how to resolve this.

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I have the same problem. I am on a mac with VW 2019 upgraded from 17 last week. My Tool sets worked at first but now are an empty window.

I can go back to a prior work space and they are there. ??

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Hi @Randy12,

This will be because one of your workspaces has become corrupt.  You will need to reset your user folder by doing the following:

 

Close Vectorworks > Finder > Go > hold Alt/Option and click Library > Application Support > Vectorworks > rename 2019 to 2019old > open Vectorworks.

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I'm facing the same problem, I can't find the basic palette.

I just installed Vectorworks on my new mac and I can't find the Basic Palette.

Not even changing Workspace or doing right click on the empty space.

 

Vectorworks Version: 2019 SP4 (Built 490894) (64-Bit)

Computer: Mojave Version 10.14.6

 

Any ideas how to solve this?

Screenshot 2019-11-14 at 00.13.43.png

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Hi @Julia79, the full prescription delivered by @Adam Robinson above is also what I recommend. I've noticed what seems to be a trend of issues for users of Vectorworks 2019 who have opted to migrate Workspaces from a previous version of Vectorworks and I suspect this will be the case for you also. I'd be interested to hear if this works for you. 

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