swag Posted December 15, 2009 Share Posted December 15, 2009 trying to make a seating section, I create a poly and select the seating designer, nothing happens. rebooting the program does not fix it, its like VW does not even try to start the seating module. I can confirm seatinglayout.vso is in the plugins directory any suggestions short of a reinstall? winxp and VW 11.5 Quote Link to comment
michaelk Posted December 15, 2009 Share Posted December 15, 2009 (edited) I forget how it worked in 11... Is the curser changing to a target or cross or something that indicates it needs a focus point for the seats? michaelk Edited December 15, 2009 by michaelk Quote Link to comment
swag Posted December 15, 2009 Author Share Posted December 15, 2009 no, it just remains as the last tool used, clicking on the seating designer link does nothing visable, not even a momentary delay while the computer decides what to do. if I'm in poly draw mode and try to open the designer the mode stays the same, if i switch to 2d select after drawing a poly and before clicking on the designer i get the same effect, the curser remains in the last tool selected IE: the 2d select tool the seating options window does not open, and no seating related info or tools appear. This did work in the past although I didnt use it very much as the polycount was murder on my old machine. I have never had a reason to try it on the new machine until now quad core intel in a dell chassis running fully patched winxp Quote Link to comment
swag Posted December 16, 2009 Author Share Posted December 16, 2009 (edited) actually after further investigation it seems that none of the spotlight plugins are working for me nothing under the spotlight menu works even after a full reinstall and update. this is realy frustrating *edit well its appearing that VW11.5 does not play well with winxp, I loaded it up on one of our older laptops and the spotlight plugins at least start up, however even there we have problems. for instance i opened the label legend manager to add labels to insts, the manager opened alright, but when I went to "add" and the selection screen came up i was unable to select an option or scroll through the list. this new development screams incompatibility with windowsXP, so what gives? was this just a bad port? obviously this did work 100 percent with some non-mac OS so which one is it? Edited December 16, 2009 by swag Quote Link to comment
Ray Libby Posted December 16, 2009 Share Posted December 16, 2009 Are you using a workspace created in another version of Vectorworks? Quote Link to comment
swag Posted December 16, 2009 Author Share Posted December 16, 2009 (edited) no, the file was created with the same version on the same machine, its just up till now I wasnt doing real plots, just simple drawings and never needed the advanced spotlight plugins, please refer to my last post which has been updated with new developments Edited December 16, 2009 by swag Quote Link to comment
Ray Libby Posted December 16, 2009 Share Posted December 16, 2009 I used Vectorworks 11 with XP with no problems. What type of user account do you have, is it limited? Quote Link to comment
Vectorworks, Inc Employee klinzey Posted December 16, 2009 Vectorworks, Inc Employee Share Posted December 16, 2009 The best recomendation I have at this point is to uninstall Vectorworks and Quicktime completely and re-install. Directions on how to completly remove the application are here: http://kbase.vectorworks.net/questions/612/Uninstalling+VectorWorks+12 (Version 11 should be similar) Quicktime removal directions are here: http://kbase.vectorworks.net/questions/506/Uninstalling+Quicktime+%28Windows%29 You may want to contact tech support directly and have them verrify your serial number since it is the key installing and enabling Spotlight. 11.5 should run fine on XP but it may not work well with recent versions of Quicktime/iTunes. Quote Link to comment
swag Posted December 16, 2009 Author Share Posted December 16, 2009 (edited) no, full pro license and the serial is the one off the CD binder. I can try the uninstall route again, unfortunately uninstalling the updater broke the installshield records for the retail package and I had to remove it manually. ugh... regedit? comon seriously? /mutters to self Edited December 16, 2009 by swag Quote Link to comment
David Ormsby Posted December 17, 2009 Share Posted December 17, 2009 I'll second the iTunes/Quicktime route. I ran 11 on XP with no problems, but I do recall it did not like any other version of quicktime rather than the one it shipped with. Unfortunately iTunes digs in pretty deep, so the regedit path is probably the safest way to go. Once you have QT all clear, be sure to turn off automatic updates under quicktime's control panel window. Quote Link to comment
LightMyStage Posted January 19, 2010 Share Posted January 19, 2010 I'm having the same issue. (With 11.5.0 and 11.5.1.) I thought it was because I was running XP64, but it does the same thing on my standard XP machine. I have done a full uninstall and reinstall with no effect. The problem does not appear to be related to QuickTime. Any further advice would be greatly appreciated. Quote Link to comment
Ray Libby Posted January 19, 2010 Share Posted January 19, 2010 What did you do to eliminate Quicktime as the problem? Quote Link to comment
LightMyStage Posted January 20, 2010 Share Posted January 20, 2010 Actually, (probably just because I said that) I reinstalled an EARLIER VERSION of QuickTime and poof! It worked. QuickTime 7 has just enough differences that it causes VW11 to do strange things. I didn't even have to reinstall VW, just QuickTime. Be sure to disable automatic updates in QuickTime's preferences. I hope this helps! Quote Link to comment
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