jfitch Posted October 21, 2009 Share Posted October 21, 2009 I just loaded VW2010 including the SP1 update. I am running on a MacBook Pro, OSX 10.5.8. Anytime a zoom followed by a pan is done using the trackpad, the display tears, producing an incoherent graphic display. It does this on drawn objects, the print boundary, the grid, everything. I had a somewhat similar issue with 2009 and there was a script to run which more or less fixed it. Still a bunch of display anomalies remain, but it was useable. I ran the same script on 2010 with no effect. Toggling the Quartz imaging setting makes no difference. To duplicate, simply pan so that part of a drawing is off screen, zoom using a two finger gesture, then pan back using the hand tool (all on the track pad). A redraw usually straightens it up again (but not always). Example screen shot attached. There must be a fix for this? Quote Link to comment
Pat Stanford Posted October 21, 2009 Share Posted October 21, 2009 Have you updated your video drivers? Please add your system and VW specifications to a signature and it makes it much easier for us to help. Quote Link to comment
jfitch Posted October 21, 2009 Author Share Posted October 21, 2009 "Updating video drivers" is something that is taken care of automatically in OSX as far as I know. It isn't like Windows where you have to poke all around the system. The system configuration is in the body of the email: MacBook Pro running OSX 10.5.8. This is the latest 10.5 OS. This is Architect with Renderworks, but none of that makes any difference, this is a Fundamental problem, to coin a pun. Quote Link to comment
bcd Posted October 21, 2009 Share Posted October 21, 2009 Zooming with the trackpad has been a recurring problem. Have you tried with the scroll wheel on the mouse? The NVIDIA 8600 graphics chip is under a replacement program from Apple - it could be you have a candidate on your machine. Quote Link to comment
jfitch Posted October 22, 2009 Author Share Posted October 22, 2009 This is an Nvidia 9400/9600. The prescribed fixes for previous versions do not seem to work on this one. I haven't tried a scroll wheel mouse, can't carry one of those around with the MacBook, so even if it worked, it would not be a solution for me. Quote Link to comment
bcd Posted October 22, 2009 Share Posted October 22, 2009 I use cmd 1 or cmd 2 to zoom in/out with spacebar to pan - it's very fast for me : might be a workaround for you. Quote Link to comment
jfitch Posted October 22, 2009 Author Share Posted October 22, 2009 That does seem to work, though it gives poor control over where the zoom happens, and how much zoom you get. I'm not sure why Vectorworks can't get this right. Others do, even Windows apps running under VMWare. There are also continuing problems with selection highlights. I guess my preference would be to have the existing problems fixed, before bringing out new versions. To ask the customer to pay $500 a year for each new version, when some of these problems date back to at least VW12 or before, seems callous to the user base. Maybe I am alone in these sentiments. Quote Link to comment
Joe Golden ENT Posted October 22, 2009 Share Posted October 22, 2009 I had a somewhat similar issue with 2009 and there was a script to run which more or less fixed it. Still a bunch of display anomalies remain, but it was useable. I ran the same script on 2010 with no effect. Toggling the Quartz imaging setting makes no difference. Can someone point me in the direction of the script for this for 2009? Thanks Quote Link to comment
Ozzie Posted October 22, 2009 Share Posted October 22, 2009 "Updating video drivers" is something that is taken care of automatically in OSX as far as I know. It isn't like Windows where you have to poke all around the system Mmmmm - yesterday I updated my video driver - went to the cards manufacturers web site - there my puter was checked - hey here use this driver - download and install - all done What is this poking about stuff geee Quote Link to comment
jfitch Posted October 22, 2009 Author Share Posted October 22, 2009 Mmmmm - yesterday I updated my video driver - went to the cards manufacturers web site - there my puter was checked - hey here use this driver - download and install - all done What is this poking about stuff geee Absolutely none of that is ever necessary on a MacIntosh. If you are a long time Windows user you are used to it, if you are a long time Mac user you might look at that as an annoying waste of time. But I digress.... Search the knowledge base for "Redraw", you will find the script for VW2009. It does not work on 2010. However after a lot of experimenting I have discovered that a) any operation between the gesture initiated zoom and the pan will cause it to pan properly; and b) if the Hand tool is selected with the space bar to do the pan, it will pan properly (even if the Hand tool is already selected!). I think that gives me a useable workaround until such time as VW can properly fix the problem. Quote Link to comment
Ray Libby Posted October 23, 2009 Share Posted October 23, 2009 I would much rather have the control to install the video driver of my choice than let the OS decide for me. No poking around at all. Quote Link to comment
Ozzie Posted October 23, 2009 Share Posted October 23, 2009 Excatly - I had some screen re draw issues - it took maybe seven minutes - big deal - problem fixed though That is computers And the person who has the annoying waste of time here on his hands??? Go figure Quote Link to comment
brudgers Posted October 24, 2009 Share Posted October 24, 2009 That is computers some people prefer lifestyle products. Quote Link to comment
jfitch Posted October 24, 2009 Author Share Posted October 24, 2009 I'm glad you boys love your PCs. Really do wish that Vectorworks would fix these problems though. Or at least respond to the enquiry. By the way, does the same thing on OSX 10.6. Quote Link to comment
Kool Aid Posted October 25, 2009 Share Posted October 25, 2009 That is computers some people prefer lifestyle products. Oh yes, we do! Our lifestyle is such that we do not want to have any hassles with our computers nor do we want to know anything about them. We expect them just to work, like refrigerators, TVs and other appliances. We're beyond the Fascination of Crank Starting our cars of any colour after Adjusting the Throttle, Fuel Mix and Ignition, too. We're grown-ups, you see, sipping our Mint Juleps on the Porch while Kids play with their PCs, shaking our graying heads on the Innocent Pleasures of Childhood. Quote Link to comment
brudgers Posted October 25, 2009 Share Posted October 25, 2009 I'm glad you boys love your PCs. Really do wish that Vectorworks would fix these problems though. Or at least respond to the enquiry. By the way, does the same thing on OSX 10.6. Have you tried the Genius Bar? Maybe you can have mint julep while you wait. Quote Link to comment
ccroft Posted October 27, 2009 Share Posted October 27, 2009 Have you tried the Genius Bar? Maybe you can have mint julep while you wait. Better make that a double. Quote Link to comment
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