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Problems with usb Key


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Hi!!!!

I have a problem with the usb key of the vectorworks 2009, I?m from Guatemala.

We have 20 iMacs connected to the same network, when we first installed the software we choose one computer to install the USB KEY software, it worked ok. But now I connect the Key and the red ligth is ok, but when I launch VECTORWORKS it lounches an error message and it closes.

I hope there?s a simple solutions to this problem.

Thanks

Edited by diego.ruiz
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Have you done anything to the computer recently? Like install on operating system upgrade?

Have you tried upgrading your drivers?

Have you checked these articles in the knowlegebase?

http://kbase.vectorworks.net/questions/311/How+Do+I+Update+My+Dongle+Driver%3F

http://kbase.vectorworks.net/questions/468/Troubleshooting+Dongles

http://kbase.vectorworks.net/questions/469/NetHASP.ini+Configuration+Guide

You might also want to add a signature with your exact Vectorworks and operating system versions and hardware specifications. It makes it easier to help you.

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