Guest BillV Posted March 28, 2009 Share Posted March 28, 2009 (edited) I have just installed SP3 and Vectorworks will not run at all. This was on MacBook Pro. I then reinstalled VW and loaded SP2 with the same result. We are NZ agents and have a client who has experienced same on their machine. Suggest if you are going to attempt this you should take a back up. Has anyone else experienced this? Edited March 28, 2009 by BillV Quote Link to comment
0 Ray Libby Posted March 28, 2009 Share Posted March 28, 2009 Did you run disk utilities after updating? Quote Link to comment
0 Guest BillV Posted March 28, 2009 Share Posted March 28, 2009 (edited) No. Have you installed SP3 successfully Edited March 28, 2009 by BillV Quote Link to comment
0 Ray Libby Posted March 28, 2009 Share Posted March 28, 2009 Yes, I'm on Windows though. Quote Link to comment
0 Guest BillV Posted March 28, 2009 Share Posted March 28, 2009 Thanks. I am running the utility now. Will let you know. Quote Link to comment
0 Guest BillV Posted March 28, 2009 Share Posted March 28, 2009 The only way I have been able to recover this is: Delete VW2009 folder completely with Application Delete Reinstall 2009 Then Install SP2 Upgrade. I will hang fire on the SP3 Upgrade! Quote Link to comment
0 GWS Posted March 28, 2009 Share Posted March 28, 2009 I was about to upgrade myself, but reading this has made me hesitate. Has anyone else had a problem on a Mac? Quote Link to comment
0 Guest BillV Posted March 28, 2009 Share Posted March 28, 2009 We will post a technical report to NNA with the install and update logs. When we get a reply will post it here. Quote Link to comment
0 Andrew Davies Posted March 29, 2009 Share Posted March 29, 2009 I updated to SP3 painlessly on my iMac and MacBook Pro. Quote Link to comment
0 Guest jkelly Posted March 30, 2009 Share Posted March 30, 2009 Hi Bill. You can email me directly with your install/update logs. Could you also tell me a little more about what happened? You said you reloaded VW and updated to SP2 with the same result... does that mean that it was still crashing then even without upgrading to SP3? Have you tried updating to SP3 since you did the Application Delete? Anyone else concerned about the update should go ahead and apply it, we aren't aware of any systemic problems with the update. Quote Link to comment
0 Guest BillV Posted April 1, 2009 Share Posted April 1, 2009 We have done some further research and can confirm there is no problem with SP3 install. The issue relates to permissions for an add on file used in New Zealand and this will be corrected shortly. Thanks to all who replied. Quote Link to comment
0 mr. iagea Posted April 12, 2009 Share Posted April 12, 2009 (edited) I updated to SP3 last night, and immediately noticed a significant slowdown for zooming. It takes about 1-1.5 seconds for the new zoom resolution to "lock", whereas before the update, zooming was pretty smooth. I ran disk utilities, updating permissions and that seemed to fix it, although it does still seem a wee bit more sluggish when zooming. I had a possible file corruption issue that took place. After the upgrade, I was unable to import classes from the file that I was working on just before the upgrade. Other files as sources were fine (not v2008 files, which I think is a big mistake on NNA's part, not supporting their own files!). The solution was to run the two update commands: Update Plug-in Objects and Reset Plug-Ins. I saved out a new version of the file, and was then able to import classes to a new file from that "cleaned" file. Y'all may want to watch for this, and perhaps run these commands, as the updater installs many replaced structural Plug-Ins. Just an FYI. Other than that, the update went smoothly and all seems good. The custom door leaf bug is still unfixed, though. . Oh well, can't get 'em all in the first pass. Edited April 12, 2009 by mr. iagea Quote Link to comment
0 mr. iagea Posted April 14, 2009 Share Posted April 14, 2009 I'm still having slow zooming and viewport updating after updating to SP3. Even navigation seems to have slowed down some. It's really noticeable now, and I cannot work for longer than a couple of hours before I have to clear out caches and restart the app. Occasionally when I select a VP for updating, click the update button, nothing happens. This is also new. I've already run disk utilities after updating, as well as updated my plug-ins and reset them all. I did not have this problem with SP2. Anyone else experiencing this? Thanks! Quote Link to comment
0 Guest jkelly Posted April 14, 2009 Share Posted April 14, 2009 Charlie, you might want to start a new thread in the General Discussion area on this, as it gets more traffic. People often only venture down here if they are having problems with their installation. Quote Link to comment
0 mr. iagea Posted April 15, 2009 Share Posted April 15, 2009 Thanks, Jim, I will do that. Quote Link to comment
0 Junglejim Posted May 6, 2009 Share Posted May 6, 2009 I am having the same problem with Macbook running 10.5.6. Clicking on the probram icon it bounces a couple of times and quits with no message. 2 ghrz intel duo Quote Link to comment
Question
Guest BillV
I have just installed SP3 and Vectorworks will not run at all. This was on MacBook Pro.
I then reinstalled VW and loaded SP2 with the same result.
We are NZ agents and have a client who has experienced same on their machine. Suggest if you are going to attempt this you should take a back up.
Has anyone else experienced this?
Edited by BillVLink to comment
15 answers to this question
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