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GoodwinLtg

Install error message

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Hi, I am having trouble with an error message during the install process.

I get through the the serial number entry, the install starts, then I get this error message:

"Error extracting: Plug-in/PDFUtilityLib.vwlibrary/Contents/Resources/Adobe81/Font/AdobeHeitiStd-Regular.otf"

Does anyone have an idea what might be going on, other than a damaged DVD?

I enclosed a screen shot if it helps.

Thanks for the help.

Glen Goodwin

MAC OSX 10.5.6

2x3Ghz Dual Intel Xeon

16 GB Ram

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You may have a bad DVD.

Try copying the contents of the the DVD to your hard drive and install from there. If that doesn't work you may need to contact NNA for a new DVD.

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