Finding my Serial Number

[Ethan Krupp]

OK, so I was silly and didn't write down my serial number from the student/education download section and need to activate VW2009 after the SP update.

The splash screen only shows the first and last 6 of the #. Updating your profile gives you the last 12, so I just need 7-11. Can I find them anywhere in the program, or is a call to tech support in my future?

When I click the download link in the student section, the serial number for VW 2009 is no longer there - replaced with the option to request the software.

TIA

Ethan

[Ray Libby]

You would need to call tech support.

[Ethan Krupp]

Yeah, that was my guess, but figured I would ask in case I didn't need to. Thanks!

[klinzey]

Ethan,

If you requested the software through the website your serial number is there. Go to http://student.myvectorworks.com/

Login and click on the "Request Software" link then click on the "More information..." link. Your serial number should be at the bottom of the page.

[eloy]

hi i updated my account i got my serial number but when i inserted in it said to put a valid serial number in