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kelrock

2009 Service Pack 1 Update and NO TRACK PAD FIX

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I was guessed that with a POSTED PROBLEM with the MacBook Pro track pad zooming issues that there would be a fix in the 2009 Service Pack 1 Update. It seems I guess wrong. I still am not able to zoom in or out without using the track pad without problems. What gives Nemetschek? Do we need to wait till Service Pack 2 or VW 2010? As you can see I am a little bit unhappy about this.

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I spoke to one of the engineers at Nemetschek and apparently it's an issue with OSX. Apparently one of the OSX Patches released by Apple changed something and that disrupted the trackpad zooming.

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So does this mean there will not be a fix? If Nemetschek is aware of the OSX patch issue, shouldn't they be able to write a fix?

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Kelrock- do you know how to code sir? If your answer is yes, then your rants are moot. Give the tech guys a chance. I'd imagine that they're neck deep in it already.

Bob Hunter

315 Design Solutions

Atlanta, Ga.

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I guess my rants must be moot since Nemetschek was aware of the problem within two weeks after the release of VW2009. I didn't mind that there was a problem with the release version. Those things happen. I purchased VW2009 on or near it's release date, installed it the day I received it and discovered the issue that same day. I spoke with Tech support multiple times and tried various possible solutions but with no positive results. I posted the problem on 11/11/08 and saw that others also had the same problem. This showed me that it was not an isolated issue with my MacBook Pro. I know that these things take time to fix. So when I saw Service Pack 1 was released I was looking forward to the fix. I read what Service Pack 1 would do and saw nothing mentioned of this problem. I installed it and saw it was not resolved. This is why I posted this on the Forum. I am a huge fan of Vectorworks. It is an essential part of my business. I only want to help the product get better. This is why there is a Forum.

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"I only want to help the product get better. This is why there is a Forum."

I agree with you. That IS what there's a forum. And we all do want VW to get better. Understand, I'm not busting on you, rather playing devil's advocate to your points. It's funny- when Windows releases a new OS, the common opinion is "I'll wait for the service pack, or, (I've heard this..) I'll wait a year and let the bugs get worked out." But, when it comes to software; especially software that's as complex as a full 3D CAD, and I'm guilty of this as well; it's expected to work darn near perfectly practically right out of the box. Not knowing how to code, but from looking at; in another thread; the script involved just to hide 2D loci, it's amazing (to me) that it works as well as it does. Give 'em a chance; oh and in the meantime, get a wheel mouse, and zoom from the wheel. I can't imagine working from a trackpad alone.

Patience brother.

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Thanks, it is a way around it, but not convenient. When on the show floor doing updates for "adds" and "moves" I need to open my MBP and quickly zoom in on a fixture and update. Tat is why a mouse wheel isn't that convenient either. But again, thank you.

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