Jim_Allen Posted November 5, 2008 Share Posted November 5, 2008 I have a problem with one of the computers in my lab. VW 2008 crashes when you try to open the program. I get this message. Microsoft Vsual C++ runtime library Program: c/programfiles/vectorworks2008/vectorworks2008.exe The application has requested the Runtime to terminate it in an unusual way.Please contact the application's support team for more information. I have contacted Tech support and here is what they told me to do. 1) completely unistall VW and do a new install - done. 2) updated runtime - done. After doing that it opened twice and then crashed again with the same message. I shut the computer down for the night and the next day it opened once, and then the next time it crashed and has not worked since. ANYONE GOT AN IDEA OF WHAT TO TRY??? It is running on a HP Compaq Dc5700 microtower - all of my lab computers are these, and this is the only one having a probem - at least so far. Quote Link to comment
Ray Libby Posted November 5, 2008 Share Posted November 5, 2008 Are your video drivers up to date? Quote Link to comment
Jim_Allen Posted November 11, 2008 Author Share Posted November 11, 2008 Drivers are updated and VW still not working Quote Link to comment
Ray Libby Posted November 11, 2008 Share Posted November 11, 2008 Try uninstalling and reinstalling Quicktime. Quote Link to comment
Jim_Allen Posted November 12, 2008 Author Share Posted November 12, 2008 did that - still no joy Is there a way to unistall runtime and reinstall??? what is runtime anyway???? Quote Link to comment
Ray Libby Posted November 12, 2008 Share Posted November 12, 2008 Do you have an XP install disk? Try doing a repair on XP. Quote Link to comment
Wyle C Posted November 12, 2008 Share Posted November 12, 2008 Runtime is from the time you ask your computer to start a program to the time you close it or shut the computer down. There is a list of runtime error codes at asknerd.com. There are also programs to scan your computer for the problem. Quote Link to comment
Jim_Allen Posted November 17, 2008 Author Share Posted November 17, 2008 (edited) No XP disk - these came from our IT and we do not get neat things like disks I bought Regcure and ran it. It fixed something like 800 problems, at least according to it. VW still will not open and I am still getting the same message :-((( AGHHHHHHHH Edited November 17, 2008 by Jim_Allen Quote Link to comment
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