Ray Libby Posted February 14, 2009 Share Posted February 14, 2009 Have you tried running disk utilities and repair permissions? Quote Link to comment
verdancedesign Posted February 14, 2009 Share Posted February 14, 2009 Ray, pardon my ignorance, but how would permissions affect graphics processing? I'm having the same gray-out problems as @composed, as I described w/ images attached over on this thread: http://tinyurl.com/cqpl8g This is on a new 15" MacBook Pro with the dual video cards (nVidia GeForce 9400M + 9600M GT) and max RAM, no external monitor, working only with 2D line drawings and as much of the smartcursor fireworks turned off as I can bear. Is it that even the latest hardware can't satisfy the software? But then why isn't everyone having this problem? Sorry to have more questions than answers; just not entirely glad to have upgraded from 12.5. Quote Link to comment
Ray Libby Posted February 14, 2009 Share Posted February 14, 2009 It's an unusual problem. It's a shot in the dark, but if I had this problem I would be willing to try anything. Quote Link to comment
deck Posted February 15, 2009 Share Posted February 15, 2009 Hi everyone, I'm afraid I have nothing constructive to add to this discussion other than to say all of the above applies to me also. Having upgraded to 2009 (SP2 Build 99197) from 12.5 at the beginning of the year and after a few days I was back on 12.5. I don't understand why this only affects some people and not all. Hopefully the more people that add to this will spur NNA onto releasing a fix asap. ps.All my work is fairly simple 2D stuff. All drivers up to date. Cheers guys. Quote Link to comment
Ray Libby Posted February 15, 2009 Share Posted February 15, 2009 How did you update your video drivers? Quote Link to comment
deck Posted February 16, 2009 Share Posted February 16, 2009 Downloaded latest version (14/01/2009) from XFX website, went to Add/Remove programs, removed anything Nvidia, double clicked on new download and let it do its stuff. Please tell me this is wrong and if I did it properly everything would be peachy! Quote Link to comment
Ray Libby Posted February 16, 2009 Share Posted February 16, 2009 Should be correct. I found that XP could sometimes not uninstall completely and use older versions of some componants. I alway use this program when installing new video drivers: http://www.drivercleaner.net/ Could right click on your desktop and check the version of your drivers? Quote Link to comment
deck Posted February 17, 2009 Share Posted February 17, 2009 Thanks Ray, all that right clicking and so on did eventually indicate I have the latest driver. Quote Link to comment
verdancedesign Posted April 16, 2009 Share Posted April 16, 2009 After installing sp3 (same MacBook Pro configuration as before) I'm still experiencing the screen-redraw issues. Clearly this doesn't affect everyone, but those who are affected seem to have the same "syndrome." Any ideas how we can figure out what our common denominators are? I'm not smart enough to see how my system and @deck's are alike, yet we're having the same problem. Quote Link to comment
Pat Stanford Posted April 16, 2009 Share Posted April 16, 2009 I recommend that all of you who are experiencing the slowdowns individually call Tech Support. They can help you to work through the problem and it will give then the opportunity to collect data to potentially isolate the problem and come up with a fix or a work around. Quote Link to comment
jrhartley Posted May 8, 2009 Share Posted May 8, 2009 yes, have contacted tech support numerous times about the slow issue of redraw on my macbook pro (tiger, 4gb RAM, 256mb graphics, 2.33). the suggestions have been reinstall, clear preferences, the trackpad fix error (even though I'm using a mouse anyway). Nothing has fixed it. I'm only on SP2 because that's all that is available for the E version, but this IS clearly an issue for MBP users, and it should be addressed in future releases. In the meantime, I guess its back to 2008 for us affected by these slow screen redraws. Quote Link to comment
Ray Libby Posted May 8, 2009 Share Posted May 8, 2009 This isn't a wide spread problem and it isn't just affecting MBP users. Your MBP is sounds to be older than verdancedesign so I'm not sure there is much in common there. Listing your specs in more detail may help to troubleshoot. Graphics card, processor, etc. Have you tried running disk utilities? verdancedesign has dismissed this (and others too) but I have seen many instances on OS X that this has cured problems. Quote Link to comment
jrhartley Posted May 12, 2009 Share Posted May 12, 2009 Its a two year old 2.4 Mhz 4gb RAM, 256MB graphics card, and yes, I run disk utilities, yes, I run crone tasks, run Onyx, etc. That's normal. Model Name: MacBook Pro Model Identifier: MacBookPro3,1 Processor Name: Intel Core 2 Duo Processor Speed: 2.4 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache (per processor): 4 MB Memory: 4 GB Bus Speed: 800 MHz Boot ROM Version: MBP31.0070.B07 SMC Version: 1.18f2 GeForce 8600M GT: Chipset Model: GeForce 8600M GT Type: Display Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 256 MB Vendor: NVIDIA (0x10de) Device ID: 0x0407 Revision ID: 0x00a1 ROM Revision: 3175 Displays: Color LCD: Display Type: LCD Resolution: 1680 x 1050 Depth: 32-bit Color Built-In: Yes Core Image: Hardware Accelerated Main Display: Yes Mirror: Off Online: Yes Quartz Extreme: Supported Display Connector: Status: No display connected Funny how its just Vectorworks 2009 that has this problem, and funny how a number of other MBP users are having this problem. As I said, I've spoken to VW NA, they've done the usual suggestions of trackpad and pre-selection, but its still slow as hell. I'm guessing you need at least a 512MB graphics card to run 2009 without the regen / redraw lag, which is a joke for doing 2D CAD. 2008 doesn't do this. Wonder what they changed to make it so clunky? Quote Link to comment
IanH Posted May 12, 2009 Share Posted May 12, 2009 2008 doesn't do this. Wonder what they changed to make it so clunky? I don't know what exactly has changed, but something definitely has changed big time because NNA say it has in the FAQ/Knowledgebase Video Cards: IMPORTANT - Vectorworks 2009 has a completely new document interaction interface which depends on a high bandwidth interface between the CPU and the screen. This has the potential to provide a very fast and fluid screen interface if used on appropriate hardware or a noticeably slower interface if used on the wrong hardware. It is especially important to choose a CPU and video card which are current-generation if you use Vectorworks on a very high resolution 30" monitor. Some users may be dissatisfied with 30" monitors when used with older generation processors or video cards. We strongly recommend that all users check that their video drivers are current. Most functional problems have been traced to older video drivers during our testing. As a test, try seeing if you can lower the resolution of your video card to see if the problem goes away. If it does, then it sounds like your hardware is not up to requirements of the new interface - I don't know if the new interface can be turned off - would be good if it could. Quote Link to comment
islandmon Posted May 13, 2009 Share Posted May 13, 2009 I am running VW 2009 SP2 (Build 99197) on a MacPro 2x 2.66 GHz Dual-Core Intel Xeon with 10GB of 667 MHz DDR2 FB-DIMM RAM on OS 10.5.6 and using a 30" Cinema Display with the NVIDIA GeForce 7300 GT card at 2560x1600 32-bit color resolution If only every User had these hardware specs ... NNA would be in programmers heaven. I , too, would be seriously pissed-off... if this set-up was too slow to run a simple CAD app. Let's face it... on average VW is really not doing that much serious processing. Most of the effort is memory & GUI stuff. So... then... there's got to be something wrong somewhere ... Quote Link to comment
Keith W Posted May 14, 2009 Share Posted May 14, 2009 I wonder if anyone has tried backing down the screen resolution and seeing if it seriously speeds things up. That might indicate a simple memory limitation, vs. driver problems, etc.... there might be no fix (short of new video card or computer), but at least you'd know... Keith Quote Link to comment
IanH Posted May 14, 2009 Share Posted May 14, 2009 I am running VW 2009 SP2 (Build 99197) on a MacPro 2x 2.66 GHz Dual-Core Intel Xeon with 10GB of 667 MHz DDR2 FB-DIMM RAM on OS 10.5.6 and using a 30" Cinema Display with the NVIDIA GeForce 7300 GT card at 2560x1600 32-bit color resolution If only every User had these hardware specs ... NNA would be in programmers heaven. I , too, would be seriously pissed-off... if this set-up was too slow to run a simple CAD app. Let's face it... on average VW is really not doing that much serious processing. Most of the effort is memory & GUI stuff. So... then... there's got to be something wrong somewhere ... Yes. The video card. That's a very high resolution for what is a relatively old video card probably designed and optimised for much lower resolutions. Quote Link to comment
Roman Posted May 18, 2009 Share Posted May 18, 2009 I'm on a Nehalem MacPro with 8 gigs of RAM and an ATI 4870 512 card. This program is unquestionably slower than 12.5 / 2008. I don't know what magic some people are experiencing but what felt like a responsive dancer has become a couch potato ("But look at all the channels I have at my disposal!") I also tried it on XP Sp3 32 on 2.4ghz Quadcore and it's even slower. This program needs a ground-up remake of this so-called graphics engine. And the new snaps seem to get in the way more than they help. AutoCAD is now running speed circles around this program... Quote Link to comment
islandmon Posted May 18, 2009 Share Posted May 18, 2009 In OSX Preferences>Displays First try reducing the Display resolution and then lower the bit depth from 32 > 16bit color. Quote Link to comment
Peter Eichel Posted May 18, 2009 Share Posted May 18, 2009 Could the HARDWARE ACCELERATION OPTION in preferences have anything to do with this. I posted a question regarding this option a few weeks ago but received no comments. I presently use VW12 and am updating to VW2009 soon. When this option is enabled, which, by the way is always on in VW2009, zooming and panning become jerky and crashes occur now and then. VW's runs much smoother with this option turned off. So, a question for all of you computer savey users, what exactly does hardware acceleration do and why does it cause crashes? Quote Link to comment
Ray Libby Posted May 18, 2009 Share Posted May 18, 2009 http://www.google.com/search?q=hardware+acceleration&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a Quote Link to comment
verdancedesign Posted May 30, 2009 Share Posted May 30, 2009 Peter, if I were in your shoes, knowing what I know now, I would not upgrade from VW12 to VW2009. There are too few true enhancements for the work I do (2D landscape design) to justify the chronic performance problems, especially the screen dimming/redraw issue. Quote Link to comment
Peter Eichel Posted June 2, 2009 Share Posted June 2, 2009 I,ve upgraded to VW's 2009 and all I can say is WOW! No problems at all so far. Many improvements I can really use and the rendering is fast. Having used VW's for years, I believe that most problems can be traced to the video card and it's driver. Spend the money and make sure the video card, processor and operating system are compatible with lots of memory. Win XP Pro Intel Core 2 Quad Asus P5Q-E Motherboard 4 GB DDR2 RAM ATI Sapphire 4850x2 Video Card 2GB Galaxy 1000W Power Supply Quote Link to comment
Bob Holtzmann Posted June 3, 2009 Share Posted June 3, 2009 I noticed a big performance boost in 2D drawing -- and I really like the feel of the drawing cursor. Vw 2009 is a big improvement from 2008 - partly because of the parasolids engine. And having an Intel Core 2 Duo really helps (I had to upgrade from a G4 Powerbook). Quote Link to comment
KevinSmith Posted June 9, 2009 Share Posted June 9, 2009 I'm having exactly the exact same problems folks are describing here. Here's what I'm working with: Windows Vista 64 bit ASUS P5Q Pro Turbo P45 Motherboard Intel Core 2 Duo E8400 3.0 Ghz Asus Radeon HD 4850 512MB (latest drivers: 8.60) Corsair Dominator 4GB VW Service Pack 4 Quicktime 7.5 The redraw on VW 2009 is somehow incredibly slow. If I select an object I can literally count from 1 to 4: 1 The object highlights (well after I click on it) 2 The attributes toolbar is updated 3 The object info toolbar is updated 4 A red box is drawn where I click I haven't experienced this with VW in the past so I'm a little baffled about how to proceed. I'm not seeing anyone propose a solution here, but the only guy who seems to be getting any love from 2009 is Peter. Should I upgrade or change out video card? Maybe it's ASUS drivers/graphics utilities. Quote Link to comment
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