Kyle M Posted October 17, 2008 Share Posted October 17, 2008 HI Here is our story Trying to install VW 2009 (we have four lic two Designer w/RW and two fund w/RW Every time after we enter a serial number,the installation just quits. we have repeated the process may times. we are (trying) to installing Vector Works on TWO brand new PC Dell Precision T3400 intel core2 quad processor Window XP - service Pack 3 2g Of RAM installed / upgrading more RAM today (total of 4) Help ? is this just a case of bad disk or are we just missing something? thank you in advance Kyle Quote Link to comment
0 Ray Libby Posted October 17, 2008 Share Posted October 17, 2008 Try copying the contents of the disk to your hard drive and install from there. Beyond that you should probably call tech support. Quote Link to comment
0 Kyle M Posted October 17, 2008 Author Share Posted October 17, 2008 We tried that too :-( bummer Kyle Quote Link to comment
0 AVD Posted January 12, 2009 Share Posted January 12, 2009 Our serial number is 'invalid' as well. What's worse, NNA doesn't have a toll free number and I'm calling from Oregon. During my time on hold, somehow I was disconnected and had to re-enter the hold queue...not impressed with this process. Quote Link to comment
0 AVD Posted January 12, 2009 Share Posted January 12, 2009 Tech support called me back and solved the problem of the "invalid" serial number in about 5-minutes. FYI...Check the installation DVD. Under "2009", does it say "Series E"? That means "Educational" disk and not a "Professional" disk. Quote Link to comment
Question
Kyle M
HI
Here is our story
Trying to install VW 2009
(we have four lic two Designer w/RW and two fund w/RW
Every time after we enter a serial number,the installation
just quits. we have repeated the process may times.
we are (trying) to installing Vector Works on TWO brand new PC
Dell Precision T3400 intel core2 quad processor
Window XP - service Pack 3
2g Of RAM installed / upgrading more RAM today (total of 4)
Help ? is this just a case of bad disk
or are we just missing something?
thank you in advance
Kyle
Link to comment
4 answers to this question
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