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Kyle M

Unable to install VW 2009

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HI

Here is our story

Trying to install VW 2009

(we have four lic two Designer w/RW and two fund w/RW

Every time after we enter a serial number,the installation

just quits. we have repeated the process may times.

we are (trying) to installing Vector Works on TWO brand new PC

Dell Precision T3400 intel core2 quad processor

Window XP - service Pack 3

2g Of RAM installed / upgrading more RAM today (total of 4)

Help ? is this just a case of bad disk

or are we just missing something?

thank you in advance

Kyle

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Try copying the contents of the disk to your hard drive and install from there. Beyond that you should probably call tech support.

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Our serial number is 'invalid' as well. What's worse, NNA doesn't have a toll free number and I'm calling from Oregon. During my time on hold, somehow I was disconnected and had to re-enter the hold queue...not impressed with this process.

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Tech support called me back and solved the problem of the "invalid" serial number in about 5-minutes.

FYI...Check the installation DVD. Under "2009", does it say "Series E"? That means "Educational" disk and not a "Professional" disk.

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