Jason Turley Posted June 19, 2008 Share Posted June 19, 2008 Hi all, I have a corruption issue with a file I am working on and my backup hasn't been working for a few days. I've tried opening the file in a number of versions of VectorWorks but it crashes on open. Anyone have any ideas what can be done - I've tried all the usual referencing tricks but nothing works.. Can anyone help - Katie perhaps?! Thanks Jason Quote Link to comment
Ray Libby Posted June 19, 2008 Share Posted June 19, 2008 Katie is no longer here. Try calling tech support and send them the file, they can help in some cases. What is the file size? Quote Link to comment
Jason Turley Posted June 19, 2008 Author Share Posted June 19, 2008 Thanks Ray.. The file is 2.5MB. I'm in the UK and the support doesn't seem to be a good as the states. Do you have a tech support contact, maybe an email address?! Quote Link to comment
D Wood Posted June 19, 2008 Share Posted June 19, 2008 Jason You need to do a couple of things to help yourself. It is helpful if you can take the time to create a signature (see Ray's above) so we can see what system and VW version you are using. Second, email addresses for tech support can be found on the NNA website, or you can contact your UK supplier. Quote Link to comment
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