Network dongle protection error

[YMG]

Hi all,

After installing with the "C" serial, I get this "Network dongle protection error: An old version of License Manager has been found. The API used requires a newer version of the License Manager to be installed."

This happened even after I downloaded and installed the latest version of LM on the server.

Here's what I did next:

- uninstalled LM on the server, also removed the driver

- rebooted the server

- detached the dongle

- reinstalled the drivers

- attached the dongle

- reinstalled the latest version of LM on the server

- rebooted the server

- installed VW on a clean machine

And I still get the same error...

the client machine doesn't run the firewall...

I searched on the web site but didn't find anything...

Thanks in advance for any help!

[Gareth Richards]

I'm also experiencing the same problems with VectorWorks 2008 and a "C" serial number.

Initially I thought it might have been due to older versions of the HASP license manager running on other servers for other products. So I created a nethasp.ini file to point VectorWorks to the correct server. This failed to work.

As a test I moved the license manager (I'm using the latest version from www.aladdin.com) and dongle onto a clean box and then installed VectorWorks 2008 (automatically updated to SP2 during the install) on the same box and I'm still experienced the same error.

[Guest]

Hello.

There's some version conflict some where.... if you could revert back to the clean box you just had and do this:

(assuming you don't have HASP Driver and LM installed - double check in Control Panel)

(also assuming Windows OS for your sever 2000/XP/Vista/Srv2003)

1- Take the dongle out

2- install:

ftp://ftp.aladdin.com/pub/hasp/hl/windows/installed/redistribute/lm/HASP_License_Manager.zip

and then:

ftp://ftp.aladdin.com/pub/hasp/new_releases/driver/HASP4_driver_setup.zip

3- Attach the dongle. If the server is **NOT** on the same subnet as clients, then you will need a NETHASP.INI with the server's IP address in it on every client's application folder (where VectorWorks.Exe is)

If problem persists, email me at adastmalchi@nemetschek.net.

Thanks,

Abouzar

Protection Engineer

[Guest]

Hi there - could you email me a screen shot of VW when this dialog pops up? What is you Client-Server OS?

Abouzar

[Gareth Richards]

Abouzar - I've sent you an email with the screen capture as requested.