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Andreas Kammermann

VW 2008 won't start on vista home premium

Question

Ok following situation:

I installed VW under Administrator and everything worked well.

But you know, if you work as Administrator under windows, it's like you have no doors. So I took the administrator-rights from my account and gave him standarduser-rights.

Then VW wouldn't start (now I know I could start it over right-click -> execute with adm....). But then I tried to install VW new. This worked (cause vista asked me "would you install as administrator" and then you must input the administrator-password).

But VW wouldn't start with standard-user-rights (yes, yes now I know this don't work).

After that I logged in as administrator and tried to start VW but that didn't work neither.

After that I tried several times to uninstall/install VW under the administrator-account, but this didn't work neither.

Tried also to set the "Windows XP SP2 compatibility-mode", but this didn't work neither.

The failure is this:

A window comes with the text:

VW 2008 functions no longer etc, etc

Here are the log-entries from the Windows-Application-Log (sadly its german):

1. Entry:

----------

Fehlerhafte Anwendung VectorWorks2008.exe, Version 13.0.0.0, Zeitstempel 0x472740f7, fehlerhaftes Modul kernel32.dll, Version 6.0.6000.16386, Zeitstempel 0x4549bd80, Ausnahmecode 0xe06d7363, Fehleroffset 0x0001b09e, Prozess-ID 0x17b8, Anwendungsstartzeit 01c857abd32f143f.

2. Entry:

----------

Fehlerbucket 557903212, Typ 1

Ereignisname: APPCRASH

Antwort: Keine

Cab-ID: 0

Problemsignatur:

P1: VectorWorks2008.exe

P2: 13.0.0.0

P3: 472740f7

P4: kernel32.dll

P5: 6.0.6000.16386

P6: 4549bd80

P7: e06d7363

P8: 0001b09e

P9:

P10:

Angeh?ngte Dateien:

C:\Users\User\AppData\Local\Temp\WER842E.tmp.version.txt

Diese Dateien befinden sich m?glicherweise hier:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report0bca7253

The content of the mentioned file (Report.wer, found in the directory C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report0bca7253):

----------------------------------

Version=1

EventType=APPCRASH

EventTime=128448939225487215

ReportType=2

Consent=1

UploadTime=128448939256063215

Response.BucketId=557903212

Response.BucketTable=1

Response.type=4

Sig[0].Name=Anwendungsname

Sig[0].Value=VectorWorks2008.exe

Sig[1].Name=Anwendungsversion

Sig[1].Value=13.0.0.0

Sig[2].Name=Anwendungszeitstempel

Sig[2].Value=472740f7

Sig[3].Name=Fehlermodulname

Sig[3].Value=kernel32.dll

Sig[4].Name=Fehlermodulversion

Sig[4].Value=6.0.6000.16386

Sig[5].Name=Fehlermodulzeitstempel

Sig[5].Value=4549bd80

Sig[6].Name=Ausnahmecode

Sig[6].Value=e06d7363

Sig[7].Name=Ausnahmeoffset

Sig[7].Value=0001b09e

DynamicSig[1].Name=Betriebsystemversion

DynamicSig[1].Value=6.0.6000.2.0.0.768.3

DynamicSig[2].Name=Gebietsschema-ID

DynamicSig[2].Value=1030

DynamicSig[22].Name=Zusatzinformation 1

DynamicSig[22].Value=68db

DynamicSig[23].Name=Zusatzinformation 2

DynamicSig[23].Value=1538365b1f34f4a3b441e498130ee3f8

DynamicSig[24].Name=Zusatzinformation 3

DynamicSig[24].Value=eedf

DynamicSig[25].Name=Zusatzinformation 4

DynamicSig[25].Value=244ee64f3f508197ef4dbe037c4abf1d

UI[2]=A:\Programme\VectorWorks interiorcad 2008\VectorWorks2008.exe

UI[3]=VectorWorks 2008 Application funktioniert nicht mehr

UI[4]=Windows kann online nach einer L?sung f?r das Problem suchen.

UI[5]=Online nach einer L?sung suchen und das Programm schlie?en

UI[6]=Sp?ter online nach einer L?sung suchen und das Programm schlie?en

UI[7]=Programm schlie?en

State[0].Key=Transport.DoneStage1

State[0].Value=1

FriendlyEventName=Funktioniert nicht mehr

ConsentKey=APPCRASH

AppName=VectorWorks 2008 Application

AppPath=A:\Programme\VectorWorks interiorcad 2008\VectorWorks2008.exe

Surprisingly the Vektor Works Viewer 2008 runs (sadly I have no file to open, but the user-interface apperas).

The Product-Version is (looked over right mouse-click on the file VektorWorks2008.exe):

13,0,0,78970 / German

Its a student-version

Hope you can help, buyed extra for VW a new computer. Have no idea what to do now. Please help me.

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Have you tried checking the permissions of the VW files, and tried making them accessible to the user you are trying to run the application as?

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