mralistair Posted December 21, 2007 Share Posted December 21, 2007 I'm getting numerous reports from staff saying that they change a file save it and exit but the chages are not saved. I know this is an easy one to put down to human error but it's happening a great deal now.. has anyone had this problem before? Quote Link to comment
Tom4 Posted December 21, 2007 Share Posted December 21, 2007 What version of Vw are you using and what OS? This has been a problem in the pastw/ v12. Tom Quote Link to comment
Guest Posted December 21, 2007 Share Posted December 21, 2007 Are you saving the files locally or to a network volume? If to a network, what type of network? Quote Link to comment
mralistair Posted January 3, 2008 Author Share Posted January 3, 2008 mac network, on a server running 10.4 server. we are running 12.5.2 (though have just gone to 12.5.3) Quote Link to comment
Guest Posted January 3, 2008 Share Posted January 3, 2008 Stick with VW 12.5.3 for a bit and see if the problem persists. If it does, please report back the entire character count of the file path (including server, volume, folder, and filename characters) Quote Link to comment
mralistair Posted January 9, 2008 Author Share Posted January 9, 2008 it happened again, with a file on a local folder on the desktop. the folder and filename did have spaces in them but the file path was not particularly long. the autosave was set to every 10 minutes bu the changes have not been saved. any thoughts? Quote Link to comment
Guest Posted January 9, 2008 Share Posted January 9, 2008 How long is "not particularly long"? Quote Link to comment
mralistair Posted January 14, 2008 Author Share Posted January 14, 2008 it was around 15 characters Quote Link to comment
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