Gaia Matt Posted November 26, 2007 Share Posted November 26, 2007 I have just got back from holiday and started VW 12.5 While merrily working away I keep getting the following message: Internal error - General failure encountered during disk I/O operation. (failure on attempt to open file) Does anyone know what this is trying to tell me - it keeps coming up every 10min or so (leading me to think its when it trys to back-up the file) Thanks, Matt Quote Link to comment
monkey Posted November 26, 2007 Share Posted November 26, 2007 I also get this error, although i am using VW2008 and on leopard. the only bit that pops up on my screen is the 'failure on attempt to open file' and this only happens when i save the document, it saves fine and i havent noticed anything else untoward from this error, but still a bit annoying when you have to click 'ok' every time you save your plan Quote Link to comment
Guest Posted November 26, 2007 Share Posted November 26, 2007 Matt - What OS are you using? What are you doing when you get the message? What is your exact version of VW? Monkey - Are you saving to the local computer or to a network? Quote Link to comment
brentm Posted December 12, 2007 Share Posted December 12, 2007 i have the same error message when i attempt to open a VW file the file was upgraded to VW12, i have 12.5.2 what does it mean? Quote Link to comment
Guest Posted December 12, 2007 Share Posted December 12, 2007 Brentm - Can you answer the above posted questions, please? Quote Link to comment
brentm Posted December 12, 2007 Share Posted December 12, 2007 thanks for the reply Katie, seems ive answered my own question the file was from a mac user, it had a single character XP didnt like, got rid of that and files opened fine thanks for you quick reply Quote Link to comment
monkey Posted December 12, 2007 Share Posted December 12, 2007 katie, i am saving to a network, windows 2003 server Quote Link to comment
Guest Posted December 12, 2007 Share Posted December 12, 2007 Monkey- There are a few known issues with using Win 2003 server Please follow up with Tech Support directly on this issue: tech@nemetschek.net 410-290-5114 Quote Link to comment
nickdsa Posted December 13, 2007 Share Posted December 13, 2007 I'm having the same problem. I'm a Mac user saving to a windows server running xp. I get the "failure on attempt to open file" error, but then the file seems to save. But when I look in the directory on the server, there are a bunch of files with the file name and a VWTMP suffix attached. It seems to be creating a backup every time I get the error. I've checked the preferences and selected "overwrite existing file". Any thoughts? This is going to be aggravating if it creates twenty or thirty backup files every day. Quote Link to comment
nickdsa Posted December 18, 2007 Share Posted December 18, 2007 anybody out there? Quote Link to comment
Guest Posted December 18, 2007 Share Posted December 18, 2007 Nick, This is problem best resolved with a phone call to Tech Support directly. There could be a myriad of causes to the problem and would take days to sort out here. They can be reached at 410-290-5114 or tech@nemetschek.net Quote Link to comment
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