V'works won't start up

[scarth]

I am away from my office and (and unfortunately my VW install disks) and cannot start up VW 12 on my PC..keep getting an error message from microsoft.

Talked to tech support who told me to reinstall after: trying to start in safe mode (unsuccessfully), removing preferences, and finally downloading Quicktime 7.3, (I had a newer version and also vw 12.5 which I guess is trouble).

I was wondering if theres any other tricks I could try.

It was working famously all along.

Thanks

michelle

XP VW 12.5

[cbaarch]

try this

go to

C:\Documents and Settings\User\Application Data\Nemetschek\VectorWorks\12

delete the \12 folder

restart your computer

to see this folder you have to set

tools

folder options

view

show hidden files and folders (needs to be on)