I purchased single license for VW 2008 a few weeks ago and installed it on my machine. A week later I purchased a license for VW Architect and reinstalled with the new SN. However, when VW started up it would start up as Fundamentals; the "About Vectorworks" window continued to show the Fundamentals license, and I was unable to access the Architect module.
I trashed the VW 2008 folder, emptied the trash, and reinstalled the program, this time using the SN for the VW Architect module. But the computer seems to have retained the old Fundamentals SN; now when I start up it still shows the old SN in "About VW" and I'm still unable to access the Architect module. I've tried reinstalling 3 times, and even ordered a new install disk from my supplier in case there was an issue with the original disk. (The results are the same with the new disk.)
It seems that trashing the program folder from the "Applications" folder doesn't fully uninstall the program, as my computer has retained the previous SN info somewhere else. Does anyone know how to fully uninstall the program so I can run a completely clean install? Or, if that's not the issue, does anyone know how I can activate VW Architect?
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cavanna
I purchased single license for VW 2008 a few weeks ago and installed it on my machine. A week later I purchased a license for VW Architect and reinstalled with the new SN. However, when VW started up it would start up as Fundamentals; the "About Vectorworks" window continued to show the Fundamentals license, and I was unable to access the Architect module.
I trashed the VW 2008 folder, emptied the trash, and reinstalled the program, this time using the SN for the VW Architect module. But the computer seems to have retained the old Fundamentals SN; now when I start up it still shows the old SN in "About VW" and I'm still unable to access the Architect module. I've tried reinstalling 3 times, and even ordered a new install disk from my supplier in case there was an issue with the original disk. (The results are the same with the new disk.)
It seems that trashing the program folder from the "Applications" folder doesn't fully uninstall the program, as my computer has retained the previous SN info somewhere else. Does anyone know how to fully uninstall the program so I can run a completely clean install? Or, if that's not the issue, does anyone know how I can activate VW Architect?
My computer is a MacBookPro running OS 10.4.10.
Thank you!
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