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VW 2008 dongle issues



I am upgrading my 25 seat lab to 2008. I have installed and followed all directions for the HASP and license manager. None of the machines will run. They all say that they need a valid serial #. I put in the number and it won't work. I am running 12.5 right now with no issues.

I was reading one of the "read me " type of files and it mentioned that if I have a red dongle(I do), I should have a serial # that started with a C. The only number that I have starts with a B. None of the copies of the program will open with the number that I have. Do I contact tech support?



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