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Print result differs when printing form Mac/PC


Matt_nos

Question

Hi,

When printing a document from a PC (VectorWorks 12.0.x or 12.5.x) the result is a bit different compared to when the same file is printed from a Mac.

macprint.jpg

pcprint.jpg

Attached scans show the Mac print to be a bit darker. This seems to be due to the line thickness. Lines appear to be slightly thicker when printed from the Mac.

The line thickness, DPI etc, are configured the same on both the Mac and PC.

The printer (HP DesignJet 500ps) is connected to the network via a HP JetDirect 175x and has a static IP-address.

The PCs connect to the printer via a printer port (standard HP TCP/IP port.

I tried to print from two different Macs with two different printer settings. The first Mac connects to the printer via Bonjour. On the second Mac the printer was added using HP's Printer Setup Assistant and set up as a "HP IP printer" (not using AppleTalk/Bonjour). The result was the same. The latest printer driver has been downloaded and installed.

I called HP and they verified that the printer was set up correctly and determined that it printed properly. They referred to VectorWorks for further troubleshooting of the issue.

Any help in this matter would be greatly appreciated,

Thanks in advance

Mattias

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