vw crashing on vista

[North]

Seeing as though this is not exactly an installation question, im not sure if im in the right forum..

I had some trouble installing vw on my laptop, but once i got it going, the program crashs every five minutes or so. There is no error message, or driver problem, the dongle is working fine... the program stops responding, forcing me to restart the program, and loose all my work. its a royal pain in the butt, and if anyone can help me out, i would be much obliged.

[Ray Libby]

What version of VectorWorks?

What trouble did you have installing?

When you say there is no driver problem what do you mean?

What video card (or onboard video) do you have?

What version video drivers?

[North]

12.5.2

the only trouble i had installing was the dongle driver. but i fixed it.

128mb nvidea

i dont know what video drivers i have working, but its a funny way that vw crashs, its not because of doing anything to taxing on the computer. i am doing some 3d rendering, which i guess takes a little power, but with 2g of ram, and a 2g processor, i dont think thats the problem. whenever vw is put on standby, or i minimize it, or sometimes i can be in the middle of my work, and just clicking on a tool, or clicking a option on the tool bar can set it off. Vista compatability problem?

thanks

[Ray Libby]

Update your video drivers.

[Mike W.]

I am having the same problem. I have a brand new laptop running Vista with 2G of RAM. After I render with OpenGL or Fast RenderWorks I use the 3d flyover tool. Then next time I click on anything, whether a tool or on the menu, my whole computer locks up. It locks up so bad that I cannot CTRL-ALT-DEL to bring up Task Manager to kill the program. I have to turn the power off on the computer.

Thanks

_________________________________

Windows Vist, VW 12.5.2

Toshiba Laptop A135

2G RAM

[Ray Libby]

Even though your computer is new to you, the drivers will not be up to date, try updating your video drivers (go to the video card manufactures web site) and any other updates available.

[Mike W.]

Thanks Ray,

Updating the video driver did the trick. Thanks for pointing me in the right direction.

Mike

[Matty]

North,

I am having problems with VW 12.5.2 and the dongle driver - what did you do to fix it?

[Matt P]

North - i am having the same issues, have been for some time now, its really frustrating and their seems to be no way around it.

Is your graphics per chance Nvidia go7400 ...? The problem seems to be that there actually does not exist, as yet, a proper driver for this card in vista. i have downloaded and installed, reinstalled, unistalled so many different ones, some dodgy, some off vista, some off nvidia, some off hp.com ...*sigh!

I have been in talks with the people that sold me the vectorworks and they have been in talks with their people - and they cant give me an answer.

I' beginning to think Vw was a waste of money and i should have stuck to autocad.

[islandmon]

I' beginning to think Vw was a waste of money and i should have stuck to autocad.

Appreciating your utter frustration with this ... but assigning blame to VW for hardware & OS related issues may be premature.

At this moment in time, there are numerous compatibility problems with Vista .. not just video drivers.

[mike m oz]

I've been told by one IT consultant that their advice to clients is to forget about Vista for at least 12 months unless they have a masochistic streak and enjoy paying them money.

The rationale being that some problems can't be solved until the rest of the industry catchs up - sounds a bit like OS X when it first came out. The realities are there will always be a lag factor when a new OS comes out.

[Ray Libby]

With Vista shipping with most new computers a lot of people don't have any choice. Vista is working very well for me, a few minor issues, but nothing major. I received a free upgrade with the purchase of XP and intended to only try it out, but liked the new features enough to stick with it.

[Guest]

North,

What are you doing when the application is hanging?

How large are your VW files?

What type of video card do you have?

Are you using dual monitors?