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HP Deskjet 9800 printing problems


Sloane

Question

I noticed some postings earlier this summer about difficulties printing VW files with the 9800. I am experiencing the same thing. I wait and wait and nothing comes out. When I cancel the print job finally, the printer spits out ten or so pages, some with a line of symbols at the top.

Were there any solutions?

I had an old Canon pinter that worked beautifully until, at 11 years old, just couldn't do it anymore.

Printing 11x17 pdf's from VW files is quite slow too. It is seeming like a printer compatability problem.....

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What version OS are you using?

What version of VectorWorks are you using?

How large is the file being printed?

When you go to File > Page Size, what size paper is selected? (Does it say One printer page or something else?)

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The driver # is 60.51.544.0 if that tells you anything...

I'm not sure what you mean by "in the drop down".

When I go to Page Setup, I have 1 vertical page by 1 horizontal page and in the Printable Area section 16.35 width by 10.75 height.

The printer setup is set to Tabloid

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I went into control panel and can report the following:

Under -properties - advanced:

The following options were checked:

Spool print documents so program finishes printing faster.

Start printing immediately

Print spooled documents first

enable advanced printing features

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