rDesign Posted August 7, 2007 Share Posted August 7, 2007 For some reason, my shift key is no longer working as it used to. It no longer constrains my selection to vert/horiz, nor can I make multiple selections by holding it down. Any suggestions about what I might have changed? Quote Link to comment
Guest Posted August 7, 2007 Share Posted August 7, 2007 Restarting the computer will fix it momentarily. Running disk utility on a regular basis will keep it at bay. Quote Link to comment
rDesign Posted August 7, 2007 Author Share Posted August 7, 2007 Thanks Katie- but that didn't fix it. Here are the steps I took: 1. I ran Cocktail OSX maintenance utility (which I religiously run once a week) and restarted 2. Reset the PRAM upon restart, log back in 3. Booted from my OSX Tiger DVD and ran Disk Utility to repair my disks and permissions, restarted. 4. Unplugged/replugged all my USB devices (including keyboard & mouse) and restarted again. None of this fixed my problem with the shift key. I also switched to a different workspace to see if that would fix it, but alas no such luck. Any additional suggestions? Quote Link to comment
Ray Libby Posted August 7, 2007 Share Posted August 7, 2007 http://techboard.nemetschek.net/ubbthreads/ubbthreads.php?ubb=showflat&Board=7&Number=17458&Searchpage=6&Main=4343&Words=shift&topic=0&Search=true#Post17458 Quote Link to comment
rDesign Posted August 7, 2007 Author Share Posted August 7, 2007 (edited) Thank you, Ray. I'll try with a different user account and see if it's any better. It's strange that this would pop up all of a sudden, when I haven't changed anything with the OS or VW. Oh well. Katie - I know you say this is well documented in Apple's Knowledge Base, but I have searched for an hour on their site and could not find anything on this problem. I also read through many of the older posts on this VW forum relating to this problem and noone else seem to have been able to find it on Apple's site either. If you have a link to this knowledge base article it would be greatly appreciated if you could share it. Thanks in advance. Edited August 8, 2007 by rDesign Quote Link to comment
drawwhat? Posted August 8, 2007 Share Posted August 8, 2007 Not as simple as a keyboard on it's way out? - No help,, but once a day, my Wacom intuos3 tablet looses it's mind,, yesterday would not stop randome Zooming, today just sits there, doin nothin,,,, worked fine all morning but took the afternoon off,, restarting seemed to temporaryly help. and I have a backup regular trackball mouse.,, Can't wait till the guy come to Hook up my new Dell into the network, ,,, hope that fixes a bunch o craches. peace Quote Link to comment
Keith Hadland Posted August 8, 2007 Share Posted August 8, 2007 Drawwhat? - when my Wacom plays up (most often for me it's that the touch strip stops zooming) I find that manually starting the 'Wacom tablet properties' app sorts it out. Might be worth a go. On the original topic I've found that sometimes my keyboard is reverting to US settings from UK in mid session (running 12.5.2 on XP SP2), so some of my defined keyboard shortcuts stop working - keys like ' # \ all move between US & UK keyboard settings. I haven't found any particular trigger yet so can't isolate exactly when it happens. Any clues? Keith Quote Link to comment
drawwhat? Posted August 8, 2007 Share Posted August 8, 2007 Keith, That's what happened,, I touched the strip to Zoom and it went on and on by itself. I tried the tablet properties last time, no change - just said I needed to reinstall the drivers,, not a good outlook if this keeps happening. didn't know it was US to UK, no clue luck, Danny Quote Link to comment
Keith Hadland Posted August 8, 2007 Share Posted August 8, 2007 Danny - I've had the 'infinite zoom' too and the only way out was a hard restart of my PC. Doesn't happen often - usually only when you're working late and have a deadline... Quote Link to comment
rDesign Posted August 8, 2007 Author Share Posted August 8, 2007 Keith: As I'm using Mac OSX, I'm not sure if this shift key problem extends to PC users - but thanks for the input. I've checked out the keyboard, it's not the problem. I was able to fix the shift key problem by creating a new user- I hope it lasts. (FYI - Migrating all your user info over from one account to another on the same volume is not that easy. I'll be cloning this 'clean' user account after I get everything transfered). I tried reinstalling the OSX Combo Updater, hoping that would fix my corrupted user account - but no such luck. If this problem is truly OSX operating system in origin - it seems to be affecting mostly VW, as I have not experienced it in other applications. Let's hope someone at Apple gets around to fixing this problem as it has quite a long history on this forum- but I won't hold my breath. Quote Link to comment
rDesign Posted August 9, 2007 Author Share Posted August 9, 2007 (edited) Alright - I found some info on the Adobe site which I hope (pray) has solved the shift key modifier problem. Here are two links that describe the problem: Adobe: Key Commands Do Not Work In Illustrator and Fix shift key constrain problem in Adobe Illustrator And a link to Adobe's Tech Note on this issue Adobe: Modifier keys don't work (Illustrator, InDesign, or Photoshop CS-CS2 on Mac OS X v10.3.4-v10.4.1). A posting on one of those Adobe links describes the problem like this : Do you have Quicken or any program that does automatic downloading through a secure website? The OS disables the modifier keys to prevent any unauthorized script based attempts to change the System. For me the culprit was Quicken and its scheduled update 'feature'. Disabling anything that was doing background updates seems to have done the trick - I hope. Thank you all for pointing me in the right direction. FYI - I logged back in to my original user account, disabled the scheduled update feature in Quicken, and now my shift key works fine in VW again. So this problem seems to have nothing to do with errors in a corrupted user acccount that could be repaired with Disk Utility. Edited August 9, 2007 by rDesign Quote Link to comment
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