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Innovative Illuminations

DOES VECTORWORKS OPERATE IN WINDOWS XP PRO 64 BIT?

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Hello All!

I was wondering if anyone has any success running Vectorworks in Windows XP Pro 64 Bit? I can't seem to get mine to open up. All I get is an error Message.

Thanks in advance.

Calvin

Edited by Innovative Illuminations

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Guest

What error message do you receive?

What version of VW?

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Hello Katie

When I try to open VW a Window's Applications Error box pops open that states:

"VectorWorks Application had encountered a problem and needs to close. We are sorry for the inconvenience."

It also asks if I want to send the data to Microsoft's error collection server and/or view the details of the error.

The error signature is below:

AppName: vectorworks.exe AppVer: 12.5.2.5505 ModName: quicktime.qts

ModVer: 7.0.2.120 Offset: 00073595

I originally had VW 12.5.1 and updated it to 12.5.2 and recieved errors in trying to open up both versions.

This is pretty much a clean install. The only programs on my system that I installed myself were VW, QT, Adobe Acrobat and the necessary drivers for all the hardware.

My system consists of:

Windows XP Professional 64 Bit

Intel Quadcore QX6700 CPU

Asus Striker Extreme Motherboard

4GB of DDR2 Coirsair XMS2 Memory

Nvidia Quadro FX5600 Video Card

With that being said, where else should I look for the problem?

Thank

Calvin

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Thanks Ray....

...but I just opened QT in XP64 by its self and it worked fine.

I know that XP64 allows 32 bit programs to "operate" within its architecture some kind of way. So perhaps there's some sort of "software misalignment" between QT and VW that's not allowing them to run together in XP64. I just can't figure out why.

Anyone else have a possible remedy?

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What do you mean you opened QT? If you are referring to QT player or the control panel, they may work fine, while some of the other underlying parts may not work at all.

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Yes, I was able to open the player and view content (i.e. videos and music...) If you mean "control panel" as in being able to connect to the internet and receive real time info from Apple, yes to that too. If the "control panel" is something else let me know what that is and I can see if that works in XP64.

I really appreciate your help...

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Start menu>Control Panel>Quicktime. Quicktime is a multimedia technology that runs within Windows that VectorWorks uses. The player is an appliction that also uses quicktime. You may want to try uninstaling QT then reinstalling, if that doesn't help I'm not sure what will.

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Hey Ray...

I'm familar with QT and did the reinstall/update but to no avail, same results, can't open VW. I'm looking in my VW subfolder and see the QT resource files, but I don't know what "component(s)" within the QT program uses these files to coincide with the VW program to make it work....The irony however is that I'm able to open QuickTime and iTunes in XP64 with no problems (that I can see) despite the article you sent me.

Well....Once again thanks for your advice!

But you know what....I'd like to know from someone at Nemetschek if VW even operates on a Widows XP64 system DESPITE what's going on with my situation. At least, as users, we'll know the software's compatability limits and issues. To say Vectorworks operates on XP is not enough seeing how there are two verions, 32 bit and 64bit.

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Guest

Officially it is not supported, but there are many customers successfully using VW and Win XP 64 bit.

I suggest contacting Tech Support for details.

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Hello All...

Here's an Update.

I was finally able to get VW to open, but in order to do so I had to remove 2GB of memory. I don't know if this will work for others who wish to run VW on a XP 64bit system, but at least you have a possible option.

Hope this helps

Cj

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Hello Innovative Illuminations

I'm also trying to install vw12 on a xp 64 bit platform, but at the moment I have no success. So what do you mean by "I had to remove 2GB of memory"?

Thanks for your help, stefan

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Guest

There's a current limitation where VW will only launch with 2 GB of RAM or less. If you have a 4GB RAM system, then 2 will need to be removed to work correctly.

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There's a current limitation where VW will only launch with 2 GB of RAM or less. If you have a 4GB RAM system, then 2 will need to be removed to work correctly.

Does this only apply to XP Pro 64? I'm using VW on regular XP Pro with 4GB of RAM with no problem.

George

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Hello George,

I too was able to use 4GB of memory when I used XP pro 32bit but when I stepped up to XP pro 64bit I had to remove 2GB of the 4GB of memory I had installed, but I believe the MAX memory that XP pro 32bit can handle is 4GB. However, XP pro 64bit can handle 16TB (that is TERABYTES with a T). Don't expect to see a computer with that kind of capability anytime soon though....

If anyone wants more info on the XP Pro 64bit operating system, they should checkout the following link.

http://www.microsoft.com/windowsxp/64bit/facts/top10.mspx

Hope this Helps

Calvin

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Yes, Katie hit the nail on the head. after removing 2gb ram vectorworks worked correctly.

Thanks a lot.

Stefan

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