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We have several copies of Vectorworks in the office and one of them seems to keep forgetting the preferences. I would really like to understand the makeup of the files a bit more and hoepfully resolve this problem.

The preference it keeps forgetting is 'Smart Cursor Ques'. We keep setting this to on and on restart the preference is off again! Are the preferences a programme wide setting or document based? Has anyone else had this problem. We are just about to upgrade to 12.5.2 but i don't think this was listed as a bug anywhere.

Anyway, any help would be appreciated.



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Go to the user's library folder and open the preferences folder.

Delete the file called "VectorWorks 12 Prefs" and empty the trash can.

Note: Be sure to have the serial number on hand as this will delete the VW serial number, too.

Once the trash is deleted, go ahead and launch VW again. You'll be prompted to enter a serial number, and will likely have to change defaults to what the user is familiar with.

You may also want to run Disk Utility afterwards, just to ensure the preference file stays in place.

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