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Lack of memory error message when exporting image


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Hope someone can shed some light on what we're doing wrong with this one.

We have a 3d rendered image in Vectorworks Renderworks / Architect, that we would like to export as a JPEG image file, we then carry out the following operations:

Select Export Image File.

Set the resolution to 200 dpi.

Select Current View (where necessary).

Select JPEG and leave the compression as the default (Best Depth).

Click Save.

Vectorworks then runs for about 5 minutes with the progress bar slowly moving up. Once this reaches 100% Vectorworks either hangs and locks up, which only CTRL-ALT-DEL will resolve, or reports that it "cannot export due to a lack of memory".

We are using a new machine with a Pentium 4 3.80Ghz processor, 2GB of Ram, Windows XP SP2 and Vectorworks 12.5.2 (71041). With no other applications running at the time.

For the time being we have reverted back to 12.5.0 (60761) which works fine.

Any ideas or suggestions?

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Katie,

Since yesterday we've had a good look at the options when exporting and it seems to come down to the size of the image and a little human error.

Vectorworks image export works fine with an image sized A4 / A3 / A2 set at 200 dpi. We tried this with pixel dimensions upto of 3300 width x 2500 height.

However, the image causing the problems yesterday was set at 200 dpi 6920 x 7328 pixels, (122cm x 93cm print size), and so was trying to produce a very large print size. This size was being selected in error because though the pixel dimensions were being set manually, current view was later being selected which automatically changes the pixel dimensions.

Is it simply a case of we need more memory to process an image of this scale?

Thanks,

Stuart.

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  • 1 month later...

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