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Diamond

Vertical Print Lines Disappearing

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With VW 12.5.1, when we print, vertical lines are dropping off the prints. I don't recall this happening in 12.5, or 11.5.1. This is making some of our prints un-issueable. Can anyone help me?

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Maybe a clogged ink cartridge? I've had this happen before, the blank parts in the horizontal lines were so small it was hard to notice, but big enough to not cover some vertical lines.

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What version of the driver do you have installed with the 500?

(Is the problem with the 500 or another printer?)

Have you tried copying and pasting the part that doesn't print to a new document, then test printing it?

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Apologies for taking so long to get back. Been very busy. We are using HP Designjet Printer Driver v6.03.00. I have done a full diagnostic and headclean on this printer. The problem has been happening on most of our PC's since upgrading to 12.5.1 I think. And depending on the PC, it will be better or worse, missing different lines in prints in varying quantities.

As well as this, I have had a problem with lines disappearing when I zoom in and out.

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We too are having plotting issues where several lines are disappearing some vertical and some horizontal.

We also have lines disappear when zooming in and out.

Hope somebody can figure out a solution

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