Help File Location

[dontevenjoke]

I get a message saying - Make sure "VW Help" folder is in the same folder as the application. I can see the Help folder, but, could you confirm which folder it should be in, please.

[vsd]

In your VectorWorks Folder:

C:\Programs\VectorWorks xx\VWHelp

[dontevenjoke]

That is where my help file is located. Does anyone know why I'm getting that message, and/or can I get the address of the Help files on the web, please.

Many thanks,

[islandmon]

You may need to quit VW, then trash your VW preference file ( 1st noting your reg# ).

[dontevenjoke]

Do you mean to reinstall VW completely? And how do I trash the preference file?

Thanks

[Guest]

I think Islandmon is referring to the registry entries since you are on a PC.

Let's try this first -- open your browser (BTW - which browser are you using?)

Then go to File > Open

Locate the help file in your VW folder and click ok.

Does the help file open?

[dontevenjoke]

Thanks Katie,

I found the problem, I didn't have IE as my default browser,

and so it couldn't use it to display files.

Thanks for your help.

[G_Hannigan]

Just curious, which browser were you using? Help File works fine for me with Firefox 2.0.0.2.

[dontevenjoke]

I have been using Netscape and it was fine, but I changed to IE7 and failed to set as default.