TGNYC Posted March 20, 2006 Share Posted March 20, 2006 I'm getting a "run time" error everytime I export a V12 Spotlight file to ESP Vision and then V12 crashes. using Sony Vaio. We've successfully exported a test file when we updated ESP, but this is new. Any ideas? T Quote Link to comment
Vectorworks, Inc Employee klinzey Posted March 20, 2006 Vectorworks, Inc Employee Share Posted March 20, 2006 Head over to to the ESP Vision site www.espvision.com or http://www.espvision.com/forums/ They provide support for the plug-ins. I had a similar problem because the vision pref file in VW was not pointing to the right place. They are on wast coast time, and their support tech is online. Quote Link to comment
TGNYC Posted March 21, 2006 Author Share Posted March 21, 2006 Hey Kevin, OK, more issues...I don't think it's an ESP problem. We've discovered this: Our office is mostly MAC's with the exception of a the Sony Vaio running Windows NT 5.1 for ESP. When we open the file on the PC something happens that corrupts the file(s). I have tried to save it back to our office server(a MAC), at which point it shows up as some crazy text file-not recognizable by VW12...I've tried this with two separate files and get the same result. I've tried bypassing our server by saving directly to a USB memory stik and opening directly from there-when i do that i get the standard message that the file was created from an older version (yet it wasn't)...when I click ok to open in the "new" version of VW it says it is an unrecognizable file! So seems like something is happening between the MAC and Windows platforms??? I absolutely double-checked that we are running the identical updated apps of V12 (12.0.1) on both machines. At a total loss and this is killing my productivity. Quote Link to comment
Vectorworks, Inc Employee klinzey Posted March 21, 2006 Vectorworks, Inc Employee Share Posted March 21, 2006 Sent the offending files to tech@nemetschek.net ATTN: Kevin and we will take a look at them. Send the good file as well as the bad file. If you save it locallt to the windows machine can you open it back up? or is the problem only when you try to open it again on the mac? Quote Link to comment
TGNYC Posted March 21, 2006 Author Share Posted March 21, 2006 Yes, i can open and re-open the file if it's local to the windows machine...I'll send the files over to Kevin right now... Quote Link to comment
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