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Christiaan

New Mac 12.5.1 updater keeps crashing

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I get to the point where it asks me to choose a folder (presumably the VW applications folder) and it then crashes when I go to scroll down and choose the folder. Anyone else having the same prob?

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A workaround is to put the VectorWorks folder in the Finder Sidebar. That way you can select it without having to scroll down in the installer.

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Baught a new Macbook Pro in may and had to wait until september to use V.W. 12 because of all the bugs. Then tryed the 12.5 a bit during the autumn with a lot of crashes, and now trying the 12.5.1 and bugs and crashes coming up again. Very very tired of this. Cannot fdo my work and paid a lot of money for something that has vnever worked. Not pleasent. Really dont know hat to do?

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Petra,

Is the updater crashing, or running 12.5.1 crashing?

Have you run disk utility since updating to 12.5.1?

Have you installed the 12.5.1 recent updater (1-19-07)?

What error message do you get when you "crash" ?

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same here. latest update (yesterday)

>>> VW chrashes when i create(try) a new class.

>> this does not happens after i save before manual

> if you want the log file let me know

Date/Time: 2007-01-23 15:34:29 +0200

OS Version: 10.3.9 (Build 7W98)

Report Version: 2

Command: VectorWorks

Path: /Applications/VectorWorks 12.0.0/VectorWorks.app/Contents/MacOS/VectorWorks

Version: 12.5.1 (???)

PID: 418

Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)

Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000001d

Thread 0 Crashed:

0 com.apple.QD 0x9604dd20 DisposeGWorld + 0xc4

1 net.nemetschek.VectorWorks 0x001ab7f0 abo

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yes.

>verify disk permission and repair

>>> i am using the mac disk utility no other

>> two firewire disks are connected

> one internal (2 partition)

last but not least > i am working on a recoverd file, which was corupted by the old 12.5.1 updater (i guess)

kalispera

peter

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This is disturbing!

I was going to buy two i-mac and VW licenses - but I can't risk sitting on brand new hard/software.

I will hold off until this is resolved - sheesh!

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Try other files and see if the problem persists. If it doesn't happen in another file, it's exclusive to that file and therefore a file related problem.

Meanwhile, send the crash log to bugsubmit@nemetschek.net

Edited by Katie

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Katie:

I updated to 12.5.1 using the 01/19/07 installer this afternoon. I was able to launch the program once without problem. I was adding some custom plant symbols to the file PLANT SYMBOLS.MCD when the program became unresponsive. I had to force quit. When I attempted to re-launch, VW is requesting a valid serial number. I added my serial number, and it is not be recognized. I have even tried some of my previous SNs for release and beta with no success.

I have run Disk Utility for disk permissions and repaired a few problems. Still no success with the Serial Number.

Where do I go from here???

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Kenn -

Restart the computer and see if the SN problem goes away.

If it doesn't - make sure no one else on the network could possibly have your serial number.

If all that doesn't work, call Tech Support.

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katie i sent the log files.

same effect on default file and other files.

does not happen on VW 12.5.1 on winxp_pro.

and it does not happen if i save manual before.

peter

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