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Henry Finch

VW12.5.1 didn't upgrade from 12.5. error window.

Question

After web upgrading from 12.5 to 12.5.1, then starting 12.5.1, I get a window with:

One of the Vectorworks external resource files (?VW Resources.qtr?, ?VW Locale.qtr, or ?VW Help Resources.qtr?) cannot be opened, so the application cannot continue.

What did I do wrong? Need this working by Monday morning.

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Thanks Katie,

I ran Verify Disk:

1 HFS volume checked

Volume passed verification

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I ran verify permissions.

Jan 14 23:43:21: Disk Utility started.

Verify permissions for ?Macintosh HD?

Determining correct file permissions.

Permissions differ on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/MacOS/InternetUtilities, should be -rw-rw-r-- , they are -rwxrwxr-x

User differs on ./Applications, should be 0, owner is 501

Permissions differ on ./Applications, should be drwxrwxr-x , they are drwxr-xr-x

User differs on ./Library/Application Support, should be 0, owner is 501

Permissions differ on ./Library/Application Support, should be drwxrwxr-x , they are drwxr-xr-x

User differs on ./Library, should be 0, owner is 501

Permissions differ on ./Library, should be drwxrwxr-t , they are drwxr-xr-x

User differs on ./System/Library/Extensions, should be 0, owner is 501

Group differs on ./System/Library/Extensions, should be 0, group is 80

User differs on ./System/Library, should be 0, owner is 501

Group differs on ./System/Library, should be 0, group is 80

User differs on ./System, should be 0, owner is 501

Group differs on ./System, should be 0, group is 80

Permissions differ on ./private/var/log/secure.log, should be -rw------- , they are -rw-r-----

Permissions verification complete

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None of this seems anything to do with Vectorworks?

Suggestions?

Henry

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Guest

Did you click on Repair after clicking on Verify?

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Katie,

I repaired permissions but it did not correct the problem.

To review, I installed 12.51 into the Vectorworks 12.5 folder.

I moved VW 12.50 to a folder I named 'VW 12.5 outdated app' which is also in the Vectorworks 12.5 folder

Henry

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Katie,

There are no:

?VW Resources.qtr?, ?VW Locale.qtr, or ?VW Help Resources.qtr?

files in the VW 12.5 folder. Shouldn't these files have been installed by the updater?

There are earlier versions in the 11.5 folder for 11.5.

Henry

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Guest

Did you have any errors while installing?

To resolve the problem, you'll need to reinstall and then run the updater.

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Katie,

I just called tech support. He said the problem was that I had renamed the previous version "Vectorworks 12.5" and the newly updated one "Vectorworks 12.5.1". He said it wants only to be called "Vectorworks". He said rerun the updater after renaming "Vectorworks 12.5" to "Vectorworks" and then not changing the name of the newly updated version. This worked even though the get info dialogue box says it did not update, however the About Vectorworks under file in the program does say Vectoworks 12.5.1. Also the application file size is now: 259.6MB.

I hope this helps others.

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