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jdthatcher

New Computer Installation Issues

Question

I have a Sager Dual video card laptop, operating Windows XP Home. It also has a AMD Turion 64 Processor. Is this a compatable system with Vectorworks. My license is VW 12.0.0 Designer Upgrade.

Currently it gets to the final phase an says that it is going abort the installation. I have done it 3 times, using the 3 disc installation kit.

Please help..

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Is there anything else in the error message?

The first thing you might do is request a 12.5 DVD - the media you have may be bad.

Are you using Win 64 or the regular 32 bit windows?

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I am using regular windows. I can not tell you what the error message was completely. I was at that point in a rush. The last installation that I did, took the cd out just about the time it would have given me the error message. Vectorworks appeared to install and it opened. What I noticed is that all of my libraries where not installed. I will try the complete install soon and report back on the full error message.

Is there a direct contact to request a dvd installation disk?

Edited by jdthatcher

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If VW completed the installation, then no worries on reporting back.

When you say the libraries were not installed - the libraries don't exist in the libraries folder or they don't exist in the Resource Browser?

DVD - sales@nemetschek.net or 888-646-4223

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