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DONGLE recognition PROBLEM


BDesign

Question

We have been running VW 12 fine for the last 4 months until yesterday a scanner that was hooked up to the G5 came unplugged. We plugged the scanner back in and the red light on the VW dongle turned off. Now we get this error message:

"A VectorWorks dongle could not be found. Make sure that the dongle is connected and that all required drivers have been installed. VectorWorks will now quit."

Have tried restarting without the scanner plugged in. Tried restarting with it plugged in.

When we restart the red light on the dongle appears for about 5 seconds and goes off.

Any help please?

Thanks!

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