We are longtime customers and users of VW products. We are currently experiencing a situation where we would like to uninstall and reinstall VW12, however there is no means to do so. We are running Windows XP Pro, SP2. The 3 obvious places where I would expect some uninstall protocal do not support such a feature. 1. There is no uninstall choice in the VW 12 "start"program pulldown menu. 2. Add/Remove Programs: VW12 does not even appear here as an option.???(Yet the program is installed and has been working for 7 months. Also, mysteriously, both VW10 and VW11, from which we have progressively upgraded, appear as options.) 3. There is no written instruction in the manuals or readme literature that came with the software. Also no references to uninstall in any help menu? Is anyone else experiencing this mystery? Could anyone provide instructions as to how one removes this program, short of a wholesale delete of the VW12 folder in my program files.
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We are longtime customers and users of VW products. We are currently experiencing a situation where we would like to uninstall and reinstall VW12, however there is no means to do so. We are running Windows XP Pro, SP2. The 3 obvious places where I would expect some uninstall protocal do not support such a feature. 1. There is no uninstall choice in the VW 12 "start"program pulldown menu. 2. Add/Remove Programs: VW12 does not even appear here as an option.???(Yet the program is installed and has been working for 7 months. Also, mysteriously, both VW10 and VW11, from which we have progressively upgraded, appear as options.) 3. There is no written instruction in the manuals or readme literature that came with the software. Also no references to uninstall in any help menu? Is anyone else experiencing this mystery? Could anyone provide instructions as to how one removes this program, short of a wholesale delete of the VW12 folder in my program files.
Thank you for any help.
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