rickpett Posted September 7, 2004 Share Posted September 7, 2004 VW "help" is not not initiating. I just had the opportunity to re-install VW 11.0.0 (in XP Home), and upgrade to VW 11.0.1 (again), but still nothing. I have to go to it in Explorer and double click it. Can you help? Advise? RP Quote Link to comment
Vectorworks, Inc Employee klinzey Posted September 7, 2004 Vectorworks, Inc Employee Share Posted September 7, 2004 When you double click on an HTML file does the browser open? VW uses the default browser. Did you install XP with Service Pack 2? There are known issues with the web help and MS first release of SP2. I don't know if the problem was solved with the final release of SP2. Quote Link to comment
Guest Posted September 7, 2004 Share Posted September 7, 2004 If you've updated to SP2, there is an additional Internet Explorer browser security that prevents the VW online help from displaying immediately. Each time the browser is launched, the VW help content is temporarily blocked until the Allow Blocked Content option is selected from the Information Bar. To disable this setting and view the online help without the additional step, select Tools>Internet options from wtihin Internet Explorer. On the Advanced tab, under the Security heading, select Allow active content to run in files on My Computer. Click Apple and OK. Note that disabling this setting may allow harful active content access to your computer. Quote Link to comment
rickpett Posted September 7, 2004 Author Share Posted September 7, 2004 Mmmmmmmmmmm, maybe I'll just use the Icon I put on my desktop for HELP. Thanks. RP Quote Link to comment
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