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extended properties

Question

the following text occurs when i try to start up vectorworks after installation

'vectorworks failed to startup because the ExtendedProperties plug-in failed or is missing from the instalation'

how can this be rectified?

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Guest

Reinstall the application.

Remove the current folder and reinstall from the installation disks.

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I have tried to reintall the application several times and the same thing happens everytime.

We were recently sent a replacement disk as the one we had was faulty. Can it have something to do with the DVD-Version 12.0.1?

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No, you shouldn't have that problem with the DVDs.

Are you getting this message with the replacement disk?

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the message is from the replacement disk

should i be contacting the supplier to report it as faulty? or is there a plug-in replacement that can be obtained?

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